Telephone Technician

• Written and verbal communication skills in English
• Able to develop rapport with Colleagues and Management staff
• Ability to work cohesively with co-workers as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with all hotel guests & patrons
• Able to exercise good judgment with difficult guests
• Understanding and ability to work in a multi-cultural environment
  

Qualifications

• Secondary Education or relevant qualifications in Hotel Management.
  

Experience

• Minimum 1 year relevant experience preferably in a four or five star hotel