Assistant Director of Engineering

• • • Supervises the complete Engineering team.
    • Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
    • Maintains and operates equipment at optimum effectiveness, efficiency and safety.
    • Establishes and manages an effective rooms maintenance program.
    • Ensures compliance with all Engineering departmental policies, standards and procedures.
    • Manages department's controllable expenses to achieve or exceed budgeted goals.
    • Select and order or purchase new equipment, supplies, and furnishings.
    • Inspect and evaluate the physical condition of facilities to determine the type of work required.
    • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
    • Supervises the day to day operations of Engineering.
    • Handles guest problems and complaints effectively.
    • Empowers employees to provide excellent customer service.
    • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
    • Maintains accurate logs and records as required.
    • Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
    • Helps establish priorities for total property maintenance needs.
    • Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
    • Celebrates successes and publicly recognizes the contributions of team members.
    • Establishes and maintains open, collaborative relationships with employees.
    • Ensures employees are treated fairly and equitably.
    • Strives to improve service performance.
    • Provides feedback to employees based on observation of service behaviors.
    • Supervises employee's ability to execute departmental and property emergency procedures.
    • Reviews employee satisfaction results to identify and address employee problems or concerns.

Qualifications

• Minimum 2-3 years’ leadership experience in a similar role required.
• Highly organized, results-oriented, able to make decisions and empower employees to ensure they exceed guest expectations.
• Computer literate in Microsoft Window applications required.
• Engineering degree or related discipline preferred.
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities