Guest Relations Manager

As a Guest Relations Manager in Studio Frantzén, you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue. This position will focus on the handling and booking of the higher end/top tiered guests arriving at Studio Frantzén. Guest Relations Manager will be responsible for sourcing and servicing new business in and out of the Dubai Market. Guest Relations Manager will own the guest database and work with the F&B sales team to capture sales and coordinate group bookings as well as manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid and long term.

About You

Let your personality and skill take the stage while you create a hospitality connections with the guests - we are on a look out for energetic F&B professional who does not shy away from being a part of a Dubai life. Ideally you should have 2-3 years experience in similar established brand and in similar market. International exposure is also preferred for this role together with excellent communication skills and fluency in one of the following languages: Spanish, Italian, Russian, French, German, Italian or Arabic.