Perform Vehicle Troubleshooting and Diagnosis (Mechanical & Electrical)
Assisting customers by providing Technical Explanation to their concerns
Performing joint road tests with customers to capture their concerns
Perform routine maintenance and general mechanic repair work on vehicles
Manual skill & ability for performing technical and mechanical jobs.
Assist the Service Advisors in capturing data while creating the Repair Support Request and Branch Field Technical Reports submitted to the Aftersales Distributor Team for any escalations.
Willingness to learn with hands-on training
What are we looking for?
Diploma in an official and globally recognized Automotive Technical certification, like ITI (Industrial Training Institute NCVT Certificate) or ITC
2+ years experience as a Mechanic Technician in multi-brand workshops.
Knowledge of using all types of scan tools, wiring diagrams, and workshop manuals.
Ability to use the diagnostic equipment and special Service Tools to inspect the Engine, Transmission, Brake, suspension A/C electrical, and hybrid system of the vehicles.
Must have a valid UAE driving license.
Must read, interpret, and transcribe data in order to maintain accurate records in job orders
Understand and works within protocol where necessary, and understands and performs to the requirements of Kavak After-sales.
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