drjobs Reservations Supervisor العربية

Reservations Supervisor

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1 Vacancy
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Jobs by Experience drjobs

2 - 4 years

Job Location drjobs

Abu Dhabi - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

The Position

Handle customer calls inquiries pertaining to room reservations, with a focus on revenue maximization and quality.

KEY ROLES & RESPONSIBILITIES

  • To ensure the reservation sales agents are filling the responsibilities as outlined in their job descriptions.
  • Supervising the day to day running of the reservation department ensuring that the work load is fairly distributed and completed in a timely and professional manner.
  • Understand the key principles of Accor’s Pricing Strategies and Revenue Management
    • Retail, Corporate, Leisure, Group, Other
    • Rate Restrictions, hurdles and availabilities
  • Maximise rooms revenue through the conversion of telephone calls into sales
    • Utilize effective up selling techniques
    • Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader in the hotel
  • Be fluent on all hotel products and services
  • Handle emails pertaining to rooms reservations

Employment Type

Full-time

Department / Functional Area

Ticketing / Reservations

Key Skills

About Company

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