Experience Manager
Posted on :
11-07-2024
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1 Vacancy
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Job Description
- Drive global connects across key Emerging Marketplace leaders and program owners to identify synergies and creating best practice sharing
- Create mechanisms to coordinate a large group of local stakeholders to drive impactful project to completion
- Identify and analyze data on frequent basis to isolate issues, drive improvements with local and global teams, and prioritize competing program opportunities.
- Set up performance mechanisms and track performance.
- Conceptualize and drive program changes.
- Drive adoption of internal mechanism and seller-facing tools that drive long-term benefit.
- Addressing barriers through problem solving and coordination with stakeholders.
- Gain support for your strategy from stakeholders by writing narratives and influencing peers and senior leadership.
- Creating goals and related metrics, track progress, and manage through obstacles to achieve your objectives.
- Communicating performance, articulating root-cause analysis and linking to specific improvement areas.
- Incorporate best practices and lessons learned from other geographies or local competitors to define best-in-class customer experience.
- Anticipate bottlenecks, provide escalation management, make tradeoffs and balance the business needs versus technical constraints.
Employment Type
Full Time
Department / Functional Area
Key Skills
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