- Research and identify new business opportunities - including growth areas, trends, new customers, partnerships, - or new ways of reaching existing markets
- Visit prospective customer at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and/or requirement-specific solutions
- Collaborate with technical teams to understand customer requirements, to promote the sale of company products, and to provide sales support, if necessary
- Work with the customer to establish a common set of goals and objectives linked to the account plan with a focus on value creation, mutual ownership and execution
- Keep informed on industry news and trends, products, services, competitors and the latest product-line developments in order to aid customer in their buying decisions
- Negotiate prices or terms of sales or service agreements as per set guidelines, and secure the orders or renew the orders
- Open new customer’s account fulfilling necessary administrative requirements of company
- Improve sales and profitability through increased dealer network and/or volume throughput in new or existing customer base
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
- Monitor and review sales performance versus the set targets of customer and proactively address problems in order to ensure consistent targets achievement
- Provide sales status reports (daily, weekly, monthly) as may be required by the Sales Manager to ensure necessary actions are taken
- Provide feedback to Sales Manager on market conditions, competitive products, policies, distribution activities, advertising initiatives, etc., that will aid decisions on sales strategies in his area
- Assist credit control team in collection resolving customer disputes
- Comply with the company QMS requirements
Job Requirements
Qualifications
- Min. Higher Secondary, Diploma
- Bachelor degree would be preferable