Assistant Front Office Manager
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2 - 4 years
Not Disclosed
Salary Not Disclosed
Any Nationality
Male
1 Vacancy
Job Description
- Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
- Engaging with guests to build personal relationships and remedy any complaints
- Conducting regular front office inspections to ensure we’re making the right first impression
- Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
- Training team members on PBX procedures and taking the lead during an emergency or crisis
What we need from you:
- Resort experience within a luxury brand
- Min 1 year experience in similar role, in a resort setting
- Strong skills and knowledge of Opera system
- Excellent communication skills - written and oral
- Adaptability to diverse market and team
- Excellent guest experience skills
Employment Type
Full Time
