Night Manager

• Coordinate and manage the overnight operations of the hotel whilst enhancing the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Perform the night audit function.
• Responsibility for the health and safety of all patrons, guests and staff members.
  

Qualifications

• Previous 1-year of work experience as a Night Manager in a reputed hotel in UAE, preferably Arabic speaker
• Relevant Night Audit experience in the hotel industry
• Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
• Ability to navigate through change and provide quick thinking solutions should problems arise
• Clear and confident communication skills – both written and verbal
• Knowledge of Microsoft Outlook, Microsoft Office and Opera cloud