Operations Assistant Manager

• In partnership with our operations and supply teams, ensure accurate inventory levels across sites. Work with Operations partners on special projects like custom product setups, bundles, and kits.
• Be the conduit between Ecommerce business and the Customer Experience team to solve customer issues with the website experience, fulfillment, and payment.
• Work with eCommerce team to review/set up operational KPIs and deliver on those KPIs working with distribution team, warehouse team, and external vendors.
• Assist in the creation and implementation of training programs for associates in the stores to improve communication between eCom, marketing, and stores.
• Forecast and project inventory levels to optimize speed of delivery and location optimization based on customer location Optimize stock levels both in key stores and warehouses.