Sales Coordinator

Responsibilities
• The Sales Coordinator will support Director of Sales and Sales Managers in the office by providing assistance in all administrative tasks.
• Handle incoming requests from clients and hotels, act as primary client contact when Sales Managers are out of the office
• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Correspond via email and telephone with clients regarding inquiries, reservations and hotel requests.
• Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, MS Excel, Golden Sales & Catering and Outlook.
• Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.
• Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc) on a timely basis.
• Assume responsibility to enforce corporate standards, monitor all activity in Salesforce such as: consistent account input, correct booking information, correct use of the system
• Run all month end reports associated with Corporate Month End and complete the month end tracking spreadsheets.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
• Fielding incoming inquiries and distributing to proper recipient
• Managing projects related to sales initiatives such as holiday gifts
• The ability to perform other tasks or projects as assigned by hotel management