eCommerce Growth Consultant

Responsibilities include:
• Support AME dealers to develop eCommerce growth plans, in collaboration with District Offices, Digital Operations Consultants and CatDigital.
• Support the deployment of PCC Global Dealer Standards to enable key Retail functionalities in AME dealer eCommerce eSites to drive growth at Retail customers using online channel.
• Use significant eCommerce project management knowledge and experience to establish and govern both eCommerce Growth Plans and Global Dealer Standards functionalities deployment plans for AME dealers, in collaboration with District Offices, Digital Operations Consultants and CatDigital.
• Drive appropriate engagement within various levels of the dealership and Caterpillar internal partners to understand the full suite of dealer capabilities needed to successfully achieve eCommerce growth plans and PCC Global Dealer Standards functionalities enablement.
• Provide consultation to dealers on eCommerce growth and PCC Global Dealer Standards functionalities enablement
• Consult on issues with eCommerce growth and PCC Global Dealer Standards functionalities deployment, establish feedback loop to Digital Operations, Industries and CatDigital groups
• Build and manage training and communication internally and within the dealers on eCommerce, PCC and Global Dealers Standards functionalities
• Achieve AME eCommerce growth targets, in support of Services Growth Strategy.