Assistant Manager

- Maintain complete awareness of scheduled group activities and house count, hotel facilities and services, hours of operation, facility layout, fire and emergency plans and departmental rules of conduct
- Management of VIP arrivals and departures
- Oversight of supervision of security team
- Review department log records and be familiar with pertinent information relevant to the daily shift and overnight shift
- Provide escorts for employees in accordance with departmental standards
- Ensure that after-hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards
- Coordinate shipping and receiving following hotel procedures
- Work with outside agencies cooperatively and follow established hotel regulations
- Coordinate emergency situations as specified in departmental manual
- Oversight of general liability claims
- Responsible for training and oversight of all emergency and life safety situations
- Monitor surveillance cameras as assigned
- Investigate duress alarms and comply with respective procedures
- Patrol the property with specified equipment, checking all designated points and document all actions taken in accordance with departmental standards