It Help Desk Engineer Jobs in UAE

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Job brief We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all More...

Well intervention program implementation. Conduct onsite audits of equipment and tools identify and address any instances of wear or damage. Close working relationship with Service Desk Technical Lead. Provide service improvement strategies and ideas.Requi More...

Researches and develops solutions for standard software and hardware questions, issues, problems and failures. Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well a More...

Qualifications Minimum Diploma CCNA/CCNP/ITIL Certification preferred Experience A minimum 2 years of experience preferably in customer service within an International IT / Telecommunications organization. Experience Service Support and or Delivery role. Good underst More...

A new role Senior IT Helpdesk Support Analyst interested in working in a standalone role working in a quite demanding work environment. You will primarily be responsible for providing desk stop support remote and onsite to all employees in the UAE. Reporting directly to the Regiona More...

Responsibilities: Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such struct More...

Job Description Roles & Responsibilities Designing and implementing IT systems and networks to meet business requirements. Managing and maintaining servers, databases, and other IT infrastructure. Ensuring data security and backups are in place and regularly tested. Collaborating wi More...

Roles and responsibilities Delivering exceptional end user support services to staff. The role has a critical interface with the several peer teams as well as external vendors and 3rd party support teams. Play a crucial role in driving operational stability by leveraging technical ex More...

Responsibilities: Meeting with the IT manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training More...

Responsibilities: Installing and maintaining operating environments. Monitoring these operating environments. Responding effectively and speedily to any problems. Maintaining a professional demeanor with clients and colleagues. Providing training and support. Ensuring operatin More...

Were Hiring: Senior Service Desk Engineer Location: Remote/Offshore (Egypt) Industry: Banking IT Support Are you a seasoned IT professional with a passion for delivering exceptional customer service and solving complex technical issues We have the perfect opportunity for you! Job Purp More...

Manage and maintain the IT infrastructure of the oil and gas company, including hardware, software, networks, and servers. Install, configure, and trouble computer systems, software, and peripheral devices. Provide technical support to end-users in the oil and gas company, ensurin More...

Responsibilities: Server and Endpoint Management: Oversee the administration and maintenance of servers, desktops, laptops, and printers to ensure operational efficiency and reliability. Network Security Management: Manage and maintain firewalls, switches, and the Avaya telephone More...

To continually monitor and supervise day to day operation of all machinery in tugs in an efficient manner. To report fleet Engineer /in charge about faults or other problems which may occur during tug operation thereby avoiding wastage in cost and resources. To perform regular maj More...

Responsibilities: Assisting in establishing a Project Management Office to oversee multiple projects. Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. Outlining, defining, and initiating the project. Implementing docume More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software More...

Description Perform installations, modifications and repairs of computer hardware and software systems Address and troubleshoot staff-generated L1 technical issues and process problems Regularly test and optimise system functionality, including conducting ad-hoc benchmarking request More...

Roles and responsibilities We are seeking a highly skilled Senior IT Infrastructure Engineer to join our dynamic team. The ideal candidate will have in-depth expertise in core Microsoft technologies, including Active Directory, SharePoint, Microsoft Office 365, Azure, and Security, w More...