Incident Manager Jobs in Dubai

Job Description:Job Description: Responsible defining and documenting the DXC processes and procedures (Incident Change Problem Capacity Availability etc.) and be a process manager for these. Link customer processes with DXC operational procedures. Support the customer process owners in improving th...

Experience: 20 years (including 57 years in infrastructure leadership roles within large-scale enterprise environments)Role OverviewWe are seeking an accomplished Infrastructure Technical Manager to take full ownership of enterprise-scale infrastructure operations across hybrid environments. This ro...

Job Summary (List Format): - Log and manage incident tickets following incident management processes. - Classify prioritize and correlate incidents; attempt first-level resolution including remote support. - Escalate unresolved incidents to Level 2 support and assign tickets accordingly. - Track in...

Your CareerThis role is client-facing and requires the Principal  Consultant to lead and produce deliverables based on proactive services engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (security teams system and network administrators and owners...

Successful organizations depend on their reputation for keeping promises respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their lega...

Profile SummaryTo ensure customer satisfaction by triaging support requests facilitating rapid responses ensuring requests contain sufficient detail and managing the support queue and backlog.Key ResponsibilitiesProvide immediate response to customer support inquiries via phone or iService (the Trak...

Job Description:Job Description: Responsible defining and documenting the DXC processes and procedures (Incident Change Problem Capacity Availability etc.) and be a process manager for these. Link customer processes with DXC operational procedures. Support the customer process owners in improving th...

Job Description:Job Description: Responsible defining and documenting the DXC processes and procedures (Incident Change Problem Capacity Availability etc.) and be a process manager for these. Link customer processes with DXC operational procedures. Support the customer process owners in improving th...