Helpdesk Jobs in Others,al Jafr

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

Utilize and operate the CAFM & Helpdesk system. Receive calls and determine, category, type and response. Enter the details of the request on the Helpdesk system. Advise the caller of when to expect a first line of response. Allocate the request to the designated Service Pro More...

Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...

To be considered for this role, the successful candidate will have an Associates degree or higher in computer science, information technology or any related field. They will be looking for candidates that have a minimum of 3+ years working in a technical support role. Experience with More...

Responsibilities Provide timely and effective solutions to issues reported by end-users through various channels, including our ticketing system, Slack, email, and in-person. Administer and troubleshoot all internal software systems and processes. Identify and surface root cau More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that More...

About Our Client Our client is a global leader in commercial real estate services and investments. Job Description Facilities Support Helpdesk Support & Assistance Logging Maintenance & liaising with contractors CAFM Management Administrative duties Front of Hou More...

Job Description Roles & Responsibilities Provide technical support for software applications, ensuring optimal performance and troubleshooting issues. Work with platforms like Oracle and SAP to maintain application health and resolve problems efficiently. Desired Candidate Profile More...

Roles & Responsibilities Full hands-on network and system support in head office and remote support at project sites. Administrator of vSphere VMCenter in HCI architecture, Fileservers (Netgear NAS/ Netapp SAN), HP Tape Library, VEEAM Backup & Replication Server, Network Monitorin More...

Job Description Roles & Responsibilities •Strong and solid IT Support / Service Desk experience, password reset, helpdesk role providing IT related service to end users on a variety of issues. Identifies, researches, and resolves technical problems. •Provide accurate Incident resol More...

Your role: Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH Performing corrective m More...

Assist in the installation, configuration, and maintenance of servers, networks, and related hardware and software systems. Monitor and troubleshoot system performance issues. User Support Provide technical support to end-users, addressing hardware and software-related inquiries. More...

Assist the Helpdesk Team Leader to monitor service standards and functionality of the OSP systems throughout the event Fast and accurate keyboard typing skills. Excellent customer and call handling skills. Good data entry skills. Strong communication and interpersonal skills at More...

Reporting to the Citizen Services & Defense Operations Director, the General Manager will be accountable for the stakeholder relationships across wide and varied client representatives. The overall delivery and performance of a multiservice Integrated Facilities Management (IFM More...

Communication Conduct regular team meetings, one to one meeting with the team members to have a high level of communication culture. Information Security Maintain information security related to client, throughout the period of employment. As soon as possible, repor More...

Liaise with Specialist - IT Helpdesk to understand end-users’ requests and needs. Consult with end users to determine hardware, software or system issues. Diagnose and resolve end-users’ workstation and/or mobile device hardware and software issues in a timely, effecti More...

Take part in application development projects and bugfixes in coordination with the development team to ensure the stability and performance of the application(s). Perform 2nd and 3rd line support activities for the application(s) in coordination with the Development Team and Helpd More...

Utilize and operate the DP World CAFM & Helpdesk system. Receive calls and determine, category, type, and response. Enter the details of the request on the CAFM system or SharePoint. Advise the caller of when to expect a first line of response. Allocate/assign the request to t More...

Provide reliable technical assistance to internal and external customers. Provide professional coverage of Technical Support Helpdesk. Support focus on accuracy, timely feedback, and customer satisfaction. Drive timely identification, investigation, resolution, root cause analysi More...