Helpdesk Jobs in Dubai,sharjah
Helpdesk Jobs in Dubai,sharjah
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Responsibilities: Ensure official visitors are immediately greeted on arrival and are then introduced to the appropriate person effectively and quickly Register and record visitor details - including the use of the business floor by sponsors ensuring accurate records are always ke More...
Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...
RESPONSIBILITIES Conduct all consumer & shopper research and drive insights for LOME: Consumer knowledge studies & Trends (U&A, Consumer updates, segmentation), Brand equity & Brand health tracking, Efficiency and go-to-market studies (Media mix modelling, Shopper stu More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Service Associate - Reservations Agent
Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...
Responsibilities: Creating, updating, and distributing a call directory to all departments. Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization. Directing external calls to designated departme More...
Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...
Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...
Responsibilities: Greeting and welcoming customers in a friendly and professional manner. Tending to customer needs, inquiries, and complaints. Informing hairdressers and beauticians about customer appointments and requirements. Managing phone calls, emails, deliveries, and offi More...
Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...
Customer Success Manager
Define the program while refining the customer journey with existing customers Define the Customer Success program and scale up the team Working closely with the sales and marketing team, product team, and the technology team to define and implement effective customer success strate More...
Dialler Support Analyst
Responsibilities: Performing analysis of root causes. Developing checklists for reoccurring problems. Developing recommendations for procedures to prevent problems. Evaluating and resolving complex problems that arise. Troubleshooting hardware and software issues. Performing u More...
Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...
Customer Solutions Manager
Supervise day-to-day operations in the customer service department. Respond to customer service issues in a timely manner. Create effective customer service procedures, policies, and standards. Develop customer satisfaction goals and coordinate with the team to meet them on a st More...
Telecaller Mortgages
Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertain More...
Responsibilities: Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range o More...
Responsibilities: Service mall rollout support – factor uploads in SAP, creation of customer and user accounts in mall Order tracking and expediting – monitor unbooked orders, trace and update orders till confirmation of delivery, post-delivery clarifications Track repa More...
Service Associate - Telephone Operator
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...
Service Leader - Guest Relations
Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...
Client Relation Executive
Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...
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