Help Desk Support Jobs in Dubai

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems.

Responsibilities: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales More...

Our client is a multinational construction machinery company providing technical support services for their customers in the MENA and East Africa region.They are currently recruiting a Mechancial Engineer having 3-5 years of experience to be based in Jebel Ali free zone.Job Responsibi More...

Responsibilities: Performing analysis of root causes. Developing checklists for reoccurring problems. Developing recommendations for procedures to prevent problems. Evaluating and resolving complex problems that arise. Troubleshooting hardware and software issues.

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications.

Responsibilities: Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues.

Responsibilities: Overseeing the development and installation of new networking and computing infrastructures. Selecting the best possible solutions using knowledge of a wide range of available technologies. Monitoring systems in the existing network to ensure there are no produc More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints

Responsibilities: Handling incoming calls and other communications. Managing filing system. Recording information as needed. Greeting clients and visitors as needed. Updating paperwork, maintaining documents, and word processing.

Hiring for a Government client in UAE. Bachelor s degree in Information Technology, Computer Science, or Computer engineering from a recognized university. Knowledge in ISO20000 and certification in ITIL 8 years of experience from a recognized organization including minimum 6 More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software d

Hiring for a government client in Dubai.Manage, review, validate and follow up all the activities related to AI Platform Support activities.Looking for candidates who have minimum 5 years of experience.Candidates presently in UAE would be given preference.Fluency in English is require More...

Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...

Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Upd More...