Guest Experience Supervisor Jobs in UAE

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

About the job About Us Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Sta More...

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...

Preference will be given to candidates who have a minimum of 2 years of experience working in a bank or an exchange house Excellent Communication skills & Ability to work under pressure Technical expert in computer applications To respond in a controlled and pleasant tone eve More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

Provide exceptional service to the guests & maintains the overall efficiency of standards set. Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate t More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...

Take responsibility of all Shangri-La Circle members and VIP guests Ensure all guests enjoy the best possible hotel experience Provide help and assistance to all guests Engage with guests and enhance their overall experience with the hotel Create an exceptional and memorable exp More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Desirable: Analytical and data driven. Commercial Awareness. Some ERP and HRMS experience required. Knowledge of UAE Labor Law. Proven track record of progression in various HR disciplines, operational hospitality/leisure/guest service experience Degree or Diploma in HR or Business M More...

Leading key accounts and generate new or add on business and services via cross selling Communicating and working closely with the project/program team to ensure deliverables are understood, defined, time lined and measured for project proposals Monitoring progress towards achieve More...

Manages and conducts regular inspections of all butler areas including occupied and non-occupied rooms, floor receptions and butlers’ pantries to ensure standards and consistency are always maintained to the highest level Ensures that the team adhere to all hotel and company More...

Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains. Courteously answer all incoming phone calls in a professio More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

About the Job: An opportunity has arisen for a Guest Services Executive to join our Front Office Department in Jumeirah at Saadiyat Island Resort. The main duties and responsibilities of this role: Give a warm welcome to guests on arrival and register them as well as issuing room ke More...

What you will be doing: Provide exceptional service to the guests & maintains the overall efficiency of standards set. Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs More...

Job Description To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fu More...