Guest Experience Manager Jobs in UAE

Key Responsibilities: Deliver world-class customer service with a professional, friendly attitude. Meet and greet crew and guests, managing documentation and customs requirements with ease. Attend to guest requests and coordinate seating arrangements efficiently. Collaborate with the More...

Must Haves: 2-3 years of experience with website UX research 1-2 years of experience in an eCommerce environment Bachelor’s Degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Computer Science, Information Science, or a related field. Web Analyti More...

In this role, you will: Lead the End-to-End Transformation of HR processes: Conduct comprehensive reviews of recruitment, onboarding, offboarding, and other key touchpoints to identify opportunities for improvement. Champion Innovation: Research and implement cutting-edge solution More...

Job Purpose: The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft. The executive will be the first point of contact with all customers and are therefore due to represen More...

Preference will be given to candidates who have a minimum of 2 years of experience working in a bank or an exchange house Excellent Communication skills & Ability to work under pressure Technical expert in computer applications To respond in a controlled and pleasant tone eve More...

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...

Develop or enhance customer journeys based on new trends/addressing key current gaps. Implement strategic projects that will elevate the customer experience across the portfolio. Coordinate and align with CXOs and dedicated CX specialist across the portfolio on key priorities and More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Manage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experience Collaborate with cross-functional teams to design and execute customer experience projects Support CX Champions in each NEOM sector, region, or corporate fun More...

Manages Check in and out for all hotel guest; Manages all transaction (Cash, Cheque and Electronic payment); Manages scheduling for front office, inventory management and assists with daily briefings; Participate in enrolling hotel guests into IHG rewards program and assist with More...

This is a remote position. NOTE : ONLY USA CONDIDATES Remote work from home administrative assistant, data entry clerk, typing, customer service representative, get started now. Thank you for checking us out! Work From Home Data Entry Jobs - Part Time We are se More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Job Description Roles & Responsibilities Responsible for developing domain driven design that are following agile architecture principles (emergent design, intentional design) and provide holistic and connected solution design that meets the business requirements, strategy, and vision More...

Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains. Courteously answer all incoming phone calls in a professio More...

Has a good presence with arriving customers and able to serve hotel guests and members according to the sequence of service. Has a full understanding of the sequence of service and their role within these standards. Can handle complaints and feedback from customers in a calm and p More...

Take responsibility of all Shangri-La Circle members and VIP guests Ensure all guests enjoy the best possible hotel experience Provide help and assistance to all guests Engage with guests and enhance their overall experience with the hotel Create an exceptional and memorable exp More...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and b More...