Guest Experience Coordinator Jobs in UAE

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with gues More...

About the location: In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 sui More...

Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.). Restocks all supplies, amenities and linens as per established standard operating proced More...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club More...

Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficie More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain go More...

Drive global connects across key Emerging Marketplace leaders and program owners to identify synergies and creating best practice sharing Create mechanisms to coordinate a large group of local stakeholders to drive impactful project to completion Identify and analyze data on frequ More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Oversee a team of hostesses, ensuring they adhere to the Restaurant Reservations Standard Operating Procedures (SOP) and optimizing table allocation and guest flow. Maintain a continuous presence at the restaurant hostess desk to warmly and promptly welcome all guests upon arrival, More...

responsibilities such as: • Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests • Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests • Maintain an up to dat More...

Who We AreJolera is one of the world’s largest and most successful privately-owned global IT Security and Solutions providers. As part of the Jolera team, you will be a member of a high performance, innovative solutions environment where the people are dedicated and focused on continu More...

You will be responsible to provide an excellent and consistent level of service to your guests. The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Communications Center within the Rooms Division. Qualifications Ideally with a relevant More...

Assist guests with all inquiries, both hotel and non-hotel related Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known Maintain good relationship with Airport Concierge Maintain good relationship with retailers and other More...

Our client is a popular caf in Dubai offering a delightful blend of French and Mediterranean cuisine. With over 100 seating capacity and roundtheclock operations they are known for delivering a warm and inviting dining experience. They are looking for a professional and friendly Hos More...

Welcome guests warmly as they enter the area, creating a positive and friendly atmosphere from the outset, creating a positive first impression. · Assist guests in selecting photography packages and services tailored to their needs and preferences, offering guidance and recommendatio More...

Key Responsibilities: Supervise and train a team of Guest Relations staff to provide exceptional customer service to our guests Handle guest inquiries, complaints, and requests in a timely and professional manner Monitor guest satisfaction and take necessary actions to resolve any is More...

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable More...

Job Description Please note that this is not an exhaustive list of everything that needs to be done. Within this, the key responsibilities for this position are: Clearly understand the concept of guest services center being the one point of contact for guests. Ensure adherence More...

To ensure a smooth and efficient operation of the guest services and information services. To ensure that all guest messages/mail/telexes/parcels are handled and distributed within 20 minutes of receipt. To forward mail as requested by the guests and maintain a record. To handle More...