Guest Experience Agent Jobs in UAE

Position Type Non-Management Position Summary Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. More...

Handles reservations by applying the various step-by-step processes defined by the brand. Provides a friendly and personal welcome for guests. Enters reservation details precisely and correctly. Confirms the reservation and takes care over written communications. Follows up the More...

Greet guests at all times in a friendly and helpful manner Register and room all Raffles Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely w More...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed More...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Job Description Reporting to the Clus More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

What you'll get Benefits As a Front Office Agent at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive: Competitive Salary Package World-class Development Opportunities Complimentary stays with breakfast included in our sister More...

Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness. Supporting the sales team key planning and operations tasks to support the overall objective of the business. Attainment Planning through effective goal setting, d More...

Rigorously prospect for new business by following up with leads in your pipeline to ensure sales growth. Supervise the closing process to provide clients with an efficient and smooth transaction experience. Consistent lead follow-up to grow the sales pipeline. “Always be co More...

Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe More...

Ensure the safety and well-being of all children in the Kids Center. Plan and implement age-appropriate activities, games, and educational programs. Greet parents and children warmly, creating a welcoming atmosphere. Manage daily operations of the Kids Center, including check-in/ More...

Welcomes and registers hotel guests, explaining the accommodations and elishing credit or od of payment Checks guest out of the hotel, preparing and explaining the bill Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

If you have a bachelor’s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations sy More...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response system Monitors all calls that are in queue and answers appropriately. Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and e More...

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First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained More...

Responsibilities Customer Service: Daily Input of customer transactions (Receipts / Orders/ )Provides operational reports upon request.Caters to special order requests from customers. Prepares relevant documentation for transactions.Prepares billing breakdown and raises invoices in CF More...

Genuine service personality, with high EQ. Minimum 2 years of experience in front office in a 5 star hospitality industry. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Oversee and ensure all operational tasks i More...