Front Office Agent Jobs in Dubai

Responsibilities: Upsells the hotel to guests whenever the opportunity arises. Types all pre-registered and NSR key envelopes prior to guest arrival. When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals Blocks rooms for More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Delivers on plans and objectives where reservations initiatives & hotel targets are achieved Builds and maintains effective working relationships with all key stakeholders (e.g.: sales and front office) Ensures adherence and compliance to all legislation where More...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgo More...

Responsibilities: Balance and drop receipts. Count and secure bank at beginning and end of shift. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Set up accurate accounts for each guest according to their requireme More...

Responsibilities: Safety and Security * Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Notify Loss Preven More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate More...

Responsibilities: -To serve the guests in accordance with the JW Marriott standards of Food and Beverage Quality Service. -Display aggressive hospitality with both guests and co-workers. -Take pride in all facets of the service to include quality, appearance and professionalism. - More...

Responsibilities: Assisting with the management of daily operational activities. Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc. Managing office supplies and the maintenance of office equipment. Coordinating the prop More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Responsibilities: Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all More...

Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requi More...

Responsibilities: Check out of departing guest in accordance with the established standards Give a warm welcome and check in guests taking into account the established SOPs Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest i More...

Responsibilities: Designing and building mobile applications for Apple's iOS platform. Collaborating with the design team to define app features. Ensuring quality and performance of the application to specifications. Identifying potential problems and resolving application b More...

Implement full-stack features and collaborate with the analysts, testers, and fellow developers to plan each sprint Work across the entire system architecture Design, implement and maintain restful APIs, microservices and databases Deliver excellent solutions and work alongside a m More...

Responsibilities: Implement and manage an effective legal compliance program. Develop and review company policies. Advise management on the company’s compliance with laws and regulations through detailed reports. Create and manage effective action plans in response to audi More...

Responsibilities: Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentorin More...

Responsibilities: Welcoming visitors and directing them to the relevant office/personnel. Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations. Coordinating an More...