Front Desk Agent Jobs in Dubai

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

Responsibilities: You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet andwelcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outg More...

Responsibilities: Abide by all policies and procedures as provided in the butler services SOP manual as well as the hotel & company policies and procedures at all times. Adhere to all hotel health & safety policies. Have working knowledge of the hotel operating system (Orac More...

Responsibilities: Answers all external calls in the respective standard and manner Assist the reservations request of our guests, business partners and internal clients Have full and up to date knowledge of the hotel products and services. Ensure all telephone calls are handled p More...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que More...

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

- Register and room all guest arrivals according to established procedures - Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system - Maintain cashier float and ensure accurate daily report of all money received - Ke More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...

Reporting to the Central Reservations Manager, responsibilities and essential job functions include but are not limited to the following : Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System En More...

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedules More...

Maintain good working relationship with all hotel departments. Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed. Check House Count to establish selling strategy for the shift. Monitoring it regularly duri More...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and outgo More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking More...