Frequently Ask Questions
Frequently Ask Questions
Getting Started
- What makes a great profile application?
- What is ID verification?
- I cannot sign in; what should I do?
- Why did not Drjob freelance accept my project?
- What kind of projects are completed via Drjob freelance?
- How do I purchase a service?
- How can I deactivate/cancel my account?
- Why is my project closed automatically?
- How do I sign up for Drjob freelance?
Posting a job
- Will Drjob freelance close my account if I submit proposals for too many jobs?
- Does posting a job cost anything?
- How can I post a job?
- Where can I check my job status?
- Is there a minimum and maximum rate for the project I posted?
- Can I edit the project after being posted?
- I registered independently and added a project, but it has not yet appeared. Why?
- How many projects can I post at the same time?
- When is the project automatically canceled?
- Can I change the budget when the project is already awarded?
- How do I post a project?
- Who can bid on my project?
- Can I cancel a project I had already posted?
- Can I extend my project date in case it reached the closing date with receiving no bids?
- What will happen when a project is completed or canceled? Will it be removed?
- How can I choose among independent applicants for my project?
- Can I amend the project after adding it?
- Can I change the status of a public project to be private and not visible to everyone?
- I saw freelance accounts, and I was impressed by someones experience. Can I choose to work on my project?
- Can I cancel the project that I created?
- Why was my project rejected?
- How many projects can I add at the same time?
- I choose to offer a freelance, but I could not employ it, why?
Hiring a freelancer
- I have chosen one Freelancer, but I could not contact him, why?
- How can I invite a freelancer to my project?
- How can I award a job?
- Can I hire more than one Freelancer?
- How to select the right bidder?
- Can I choose a specific freelancer to do my project?
- Can I contact the independent after receiving the project?
- I have received several bids from many freelancers. Which one should I select?
- Can I hire a freelance that I have worked with him before?
- All the projects have done successfully; however, I would like to extend my collaboration with the Freelancer by assigning him/her new projects. Is it available?
- How can I archive the Freelancer?
- I did not find the right Freelancer; what should I do?
- How is content protected on Drjob freelance? What should I do if I notice the Freelancer illegally uses my content?
- Can I search for freelancers in Drjob Freelance before posting a project?
Managing your job
- What does Feature the job option mean?
- How can I communicate with the Freelancer?
- Can I employ more than one independent in the same project?
- When will the project be closed automatically?
- How can I add files to the workroom?
- Can I leave feedback on my experience with the selected Freelancer?
- I have awarded a freelancer, and the project started. However, I want to set milestones that are different from those outlined by the Freelancer. What will I do?
- What happens after marking a milestone as completed?
- How can I modify the milestones?
- How to end a job?
- How can I communicate with the independent?
Paying the Freelancer
- What fees does the project owner pay?
- How can I verify my payment method?
- How much do I pay for the service?
- Where can I view my quotes?
- Why is payment for projects taken upfront?
- Can I amend the budget for a project in progress?
- Is there a minimum and maximum budget for the project I want to request?
- What are the independent payment methods?
- Is there a minimum balance for charging the balance separately?
- What are the verified payment methods in Drjob Freelance?
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Finding projects
- How Can I search for jobs?
- Is there a maximum number for bidding on projects?
- Can I apply for any project that is presented separately?
- What are the invitations? And How can I respond to them?
- What is the Watch list?
- Is there an employer list that can I check?
- How many projects can I bid on?
- Can I apply for any project that is presented separately?
- How do I report a suspicious job?
Managing your job
- How can I achieve a high ranking?
- How many milestones can I create while working on a project?
- After creating the milestone, when should I start working?
- What will happen if the Employer is not satisfied with the Work I did?
- What happens if an employer cancels a project I had bid on?
- Can I apply for any project that is presented separately?
- Why cannot I add new offers to projects?
- Why cannot I add any offers to existing projects?
- Can I contact the owner of the project that I made an offer to?
- Can I contact the project owner after submitting the project?
- Can I modify the offer that I added to a project?
- Can Drjob Freelance make logo designs and banners for my account?
Getting Paid
- Who is deducting the commission independently from the project owner or the independent?
- When can I withdraw my amount?
- How can I submit a quote?
- Are there any fees to withdraw my money?
- How long does my cash withdrawal take?
- Can I withdraw from a project before delivering it?
- What is a standalone commission?
- What are the verified payment methods in Drjob Freelance?
- How and when can I withdraw my profits independently?
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