Crm Jobs in Fujairah - Vacancies May 2022 - Drjobs.ae
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Crm Jobs Fujairah

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Crm Jobs Fujairah


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Marketing And Digital Marketing For The Hotel Premium

4 - 8 years
Not Disclosed
Fujairah UAE / 4 - 8 / Do not disclose

Mirage Hotel

Job Description : responsible for researching and developing marketing opportunities and planning and implementing new sales plans. Responsibilities : 1. Promoting the company's existing brands and introducing new products to the market. 2. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. 3. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals. 4. Gathering, investigating, and summarizing market data and trends to draft reports. 5. Implementing new sales plans and advertising Qualification : 1. bachelor's degree in marketing, mathematics, business administration, or related field. 2. 3-5 years experience in marketing or sales. 3. Experience in management may be advantageous. Less

Job Description : responsible for researching and developing marketing opportunities and planning and implementing new sales plans. Responsibilities : 1. Promoting the company's existing brands and introducing new products to the market. 2. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales t More..



W D G Employment Services

Junior .NET Developer: Minimum 3 years of experience in ASP.Net MVC (website related works) – knowledge of .NET Core will be preferred Experience in Entity Framework Experience in MS SQL Server Experience in writing Stored Procedures Experience in Web API development Experience in consumption other REST APIs and Web Services Experience in integration to other systems like CRM, ERP etc. a plus Good command of English and good in communication (This is very crucial) Experience in writing documentations will be a plus If worked on AI will be a plus Working experience on JIRA will be added advantage Candidate should be able to join within a maximum of10-14 days Less

Junior .NET Developer: Minimum 3 years of experience in ASP.Net MVC (website related works) – knowledge of .NET Core will be preferred Experience in Entity Framework Experience in MS SQL Server Experience in writing Stored Procedures Experience in Web API development Experience in consumption other REST APIs and Web Services Experience in int More..



W D G Employment Services

Senior .NET Developer: Minimum 4 years of experience in ASP.Net MVC (website related works) – knowledge of .NET Core will be preferred Experience in Entity Framework Experience in MS SQL Server Experience in writing Stored Procedures Experience in Web API development Experience in consumption other REST APIs and Web Services Experience in integration to other systems like CRM, ERP etc. a plus Good command of English and good in communication (This is very crucial) Experience in writing documentations will be a plus If worked on AI will be a plus Working experience on JIRA will be added advantage Less

Senior .NET Developer: Minimum 4 years of experience in ASP.Net MVC (website related works) – knowledge of .NET Core will be preferred Experience in Entity Framework Experience in MS SQL Server Experience in writing Stored Procedures Experience in Web API development Experience in consumption other REST APIs and Web Services Experience in int More..



W D G Employment Services

RESPONSIBILITIES: Collection of information about target audience and analysis of competitors Drawing up a content plan Writing engaging and selling texts Targeted advertising Search for advertising accounts Working with influencers and bloggers Reciprocal publications SEO, SEM, SMM, PPC, Email Marketing, Instant Messaging & SMS Marketing Communication with subscribers Account moderation Analysis of primary results and adjustment of the content of the plan Analysis of advertising and adjustment of the promotion plan Reporting (Twitter, Facebook, LinkedIn and Google Analytics) REQUIREMENTS: Experience in developing and implementing digital marketing strategies Availability of successful cases Perfect English and Russian is required WOULD BE A PLUS: ability to work with contextual advertising knowledge of Adobe Creative Suite and CRM WORK RESULT: growing traffic of quality leads CONDITIONS: flexible working hours on two days off the ability to work both in the office and from home availability of a budget for a high-quality launch of the necessary promotion channels bonus fund for lead generation indicators Less

RESPONSIBILITIES: Collection of information about target audience and analysis of competitors Drawing up a content plan Writing engaging and selling texts Targeted advertising Search for advertising accounts Working with influencers and bloggers Reciprocal publications SEO, SEM, SMM, PPC, Email Marketing, Instant Messaging & SMS Marketing Commu More..



W D G Employment Services

RESPONSIBILITIES: Collection of information about target audience and analysis of competitors Drawing up a content plan Writing engaging and selling texts Targeted advertising Search for advertising accounts Working with influencers and bloggers Reciprocal publications SEO, SEM, SMM, PPC, Email Marketing, Instant Messaging & SMS Marketing Communication with subscribers Account moderation Analysis of primary results and adjustment of the content of the plan Analysis of advertising and adjustment of the promotion plan Reporting (Twitter, Facebook, LinkedIn and Google Analytics) REQUIREMENTS: Experience in developing and implementing digital marketing strategies Availability of successful cases Perfect English and Russian is required WOULD BE A PLUS: ability to work with contextual advertising knowledge of Adobe Creative Suite and CRM WORK RESULT: growing traffic of quality leads CONDITIONS: flexible working hours on two days off the ability to work both in the office and from home availability of a budget for a high-quality launch of the necessary promotion channels bonus fund for lead generation indicators Less

RESPONSIBILITIES: Collection of information about target audience and analysis of competitors Drawing up a content plan Writing engaging and selling texts Targeted advertising Search for advertising accounts Working with influencers and bloggers Reciprocal publications SEO, SEM, SMM, PPC, Email Marketing, Instant Messaging & SMS Marketing Commu More..


Sales Executive

2 - 4 years
AED 1 - 2
Fujairah UAE / 2 - 4 / AED 1 - 2

W D G Employment Services

Job Description Sales Executive with Knowledge and Experience in the following industry: . Interior fit-out . Joinery and Carpentry . Retails kiosk and Exhibition stands . Display Stands Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Requirements Proven experience as a Sales Executive or relevant role Proficiency in English Excellent knowledge of MS Office Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Aptitude in delivering attractive presentations High school degree Less

Job Description Sales Executive with Knowledge and Experience in the following industry: . Interior fit-out . Joinery and Carpentry . Retails kiosk and Exhibition stands . Display Stands Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networki More..


Crm Executive

2 - 4 years
AED 1 - 2
Fujairah UAE / 2 - 4 / AED 1 - 2

W D G Employment Services

Candidates should have Experience of online Customer service Reporting to the General Manger you will be tasked with managing the brands CRM platform Planning, managing and executing the companies CRM strategy across customer loyalty and retention Analysing the data from CRM platform in order to customize marketing strategies across the brands providing a quantifiable ROI Working with the internal Marketing / Buying & PR team to set a promotional calendar Dealing with internal & external stakeholders like Marketing / IT / Operations and 3rd party agencies & web development partners Working with marketing to create new promotional material that would be suitable for the Middle East market Planning, managing and executing the companies CRM strategy across customer loyalty and retention Less

Candidates should have Experience of online Customer service Reporting to the General Manger you will be tasked with managing the brands CRM platform Planning, managing and executing the companies CRM strategy across customer loyalty and retention Analysing the data from CRM platform in order to customize marketing strategies across the brands pr More..



W D G Employment Services

RESPONSIBILITIES: Collection of information about target audience and analysis of competitors Drawing up a content plan Writing engaging and selling texts Targeted advertising Search for advertising accounts Working with influencers and bloggers Reciprocal publications SEO, SEM, SMM, PPC, Email Marketing, Instant Messaging & SMS Marketing Communication with subscribers Account moderation Analysis of primary results and adjustment of the content of the plan Analysis of advertising and adjustment of the promotion plan Reporting (Twitter, Facebook, LinkedIn and Google Analytics) Desired Candidate Profile English speaking REQUIREMENTS: Experience in developing and implementing digital marketing strategies Availability of successful cases Perfect English and Russian is required WOULD BE A PLUS: ability to work with contextual advertising knowledge of Adobe Creative Suite and CRM WORK RESULT: growing traffic of quality leads CONDITIONS: flexible working hours on two days off the ability to work both in the office and from home availability of a budget for a high-quality launch of the necessary promotion channels bonus fund for lead generation indicators Less

RESPONSIBILITIES: Collection of information about target audience and analysis of competitors Drawing up a content plan Writing engaging and selling texts Targeted advertising Search for advertising accounts Working with influencers and bloggers Reciprocal publications SEO, SEM, SMM, PPC, Email Marketing, Instant Messaging & SMS Marketing Commu More..


Real Estate Agent

2 - 3 years
AED 1 - 2
Fujairah UAE / 2 - 3 / AED 1 - 2

W D G Employment Services

Job Description Duties and Responsibilities: Present purchase offers to sellers for consideration. Negotiate prices or other sales terms. Compare a property with similar properties that have recently sold to determine its competitive market price. Appraise property values. Advise clients on market conditions, prices, mortgages, legal requirements, and related matters. Promote sales of properties through advertisements, open houses, and participation in multiple listing services. Develop content for sales presentations and other materials. Accompany buyers during visits to and inspections of property and advise them on the suitability and value of the property they are visiting. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of the purchase agreement are met before closing dates. Coordinate property closings, overseeing the signing of documents and disbursement of funds. Contact property owners and advertise services to solicit property sales listings. Arrange for title searches to determine whether clients have clear property titles. Deliver promotional presentations to current or prospective customers. Attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets. Advise sellers on how to make homes more appealing to potential buyers. Investigate clients’ financial and credit status to determine eligibility for financing. Inspect condition of premises and arrange for necessary maintenance or notify owners of maintenance needs. Appraise properties to determine loan values. Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms. Rent or lease properties on behalf of clients Generate Leads updating the CRM on all platforms Less

Job Description Duties and Responsibilities: Present purchase offers to sellers for consideration. Negotiate prices or other sales terms. Compare a property with similar properties that have recently sold to determine its competitive market price. Appraise property values. Advise clients on market conditions, prices, mortgages, legal requirem More..


Sales Representative

2 - 30 years
AED 1 - 2
Fujairah UAE / 2 - 30 / AED 1 - 2

W D G Employment Services

Job Description . Present, promote and sell EFRC training services (e.g, Basic Firefighting, First Aid and other Fire & Safety trainings) using solid arguments to existing and prospective customers . Establish, develop and maintain positive business and customer relationships . Reach out to customer leads through cold calling, and create a databank . Expedite the resolution of customer problems and complaints to maximize satisfaction . Achieve agreed upon sales targets and outcomes within schedule . Coordinate sales effort with team members and other departments . Analyse market’s potential, track sales and status reports . Keep abreast of best practices and promotional trends . Continuously improve through feedback Desired Candidate Profile . Proven work experience as a Sales Representative . Highly motivated and target driven with a proven track record in sales . Excellent selling, negotiation and communication skills . Prioritizing, time management and organizational skills . Ability to create and deliver presentations tailored to the audience needs . Relationship management skills and openness to feedback . Familiarity with CRM practices along with ability to build productive business professional relationships . Fluency in English language . UAE driving license required. Required Skill Set (In case of IT requirements) . Excellent knowledge of MS Office . Familiarity with CRM systems Nationality : Any (Arabic speakers are an advantage) Less

Job Description . Present, promote and sell EFRC training services (e.g, Basic Firefighting, First Aid and other Fire & Safety trainings) using solid arguments to existing and prospective customers . Establish, develop and maintain positive business and customer relationships . Reach out to customer leads through cold calling, and create a dat More..


Business Analyst

2 - 0 years
AED 1 - 2
Fujairah UAE / 2 - 0 / AED 1 - 2

W D G Employment Services

Job Description The Business/Project Analyst is responsible for the financial administration of multiple projects of varying sizes for various business lines and groups of project managers; is the Finance representative on the project team. The project analyst will work closely with the operations team over the complete life cycle of a project. Act as key point of contact and liaison with all areas of the Projects organization (Core Projects, Major Projects, and Programs) by understanding project performance across the lifecycle and supporting Project Sponsor at every stage Propose project solutions to commercial opportunities and challenges Conceptualize and lead all aspects of strategic multi-year programs, projects and initiatives focused on integrating and leveraging the enterprise’s commercial, technical, operational, and intellectual capital Collaborate with Project Sponsor to develop options regarding scope and execution approach (e.g. Enbridge-built, contracted as EPC, partner/joint venture), enable rapid-response bid capability and triage, and develop coordinated packages to meet any bid timeline. Interface regularly with project manager and project delivery team. Support project pursuit teams in proposals in relation to project structure and invoicing format, as required. Assist Project Manager with project setup and closeout Understand the commercial and billing requirements of the projects; ensure project set up accurately reflects proper billing requirements. Monitor projects for contract compliance Assist Project Manager with purchase order set-up for vendors Ensure all incurred cost is reflected accurately and in a timely fashion on the project. Prepares client invoices in accordance with the contract terms Monitor & analyse revenue to ensure proper revenue recognition methods used; be able to explain key project metrics and leading indicators. Ensure that the financial impact of initial contract and change orders are reflected correctly in the ERP. Assist project manager with the preparation and update of the EAC for all active projects; ensure that the current budget reflects original as-bid contract plus all client approved changes. Participate in project review preparation. Support Finance in monthly close activities as outlined by Corporate Finance. Follow up on month-end events to ensure they are processed in ERP timely. Perform project analysis and prepare reports upon request for management review. Support project teams in financial analysis for external audit support, when required. Special projects and other duties as assigned. Should have experience in any of ERP or CRM like Microsoft Dynamics D365, Dynamics CRM, Oracle NetSuite, Acumatica, or Salesforce. Bachelor’s degree required. Less

Job Description The Business/Project Analyst is responsible for the financial administration of multiple projects of varying sizes for various business lines and groups of project managers; is the Finance representative on the project team. The project analyst will work closely with the operations team over the complete life cycle of a project. More..


Job Summary: The CRM Application Consultant will provide consulting, out-of-the-box implementation, training, installation, and support for clients using Microsoft Dynamics CRM. As a member of our consulting team, you will be responsible for reviewing client business processes, re-engineering the client s processes to improve efficiency, and performing many of the tasks required for a successful CRM implementation. The consultant will work in a team environment with responsibility for the on-time, on-budget delivery of multiple customer projects. Responsibilities: Implement and deploy Microsoft Dynamics CRM Analyze front office processes (sales, marketing, and customer service) to identify opportunities for improvement Gather and understand client functional requirements Participate in conferences, shows, exhibitions, and demos when appropriate and requested Configure the application to meet a client s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK Identify creative workarounds to meet requirements without the development of custom code Understand the functional capabilities and limitations for out of the box functionality as well as custom code Design and integrate business processes and data flows between CRM applications and other applications, such as back-office/ERP applications Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training) Provide support to existing CRM clients Continuously improve knowledge of the CRM series and hold certifications, or plan on obtaining certifications on certain time frames, in the most current versions Desired Candidate Profile 4-6 years of experience Excellent command of English (written and verbal) Excellent communication and presentation skills Knowledge in MS Dynamics CRM Less

Job Summary: The CRM Application Consultant will provide consulting, out-of-the-box implementation, training, installation, and support for clients using Microsoft Dynamics CRM. As a member of our consulting team, you will be responsible for reviewing client business processes, re-engineering the client s processes to improve efficiency, and perfor More..


Accounts Executive

2 - 0 years
AED 1 - 2
Fujairah UAE / 2 - 0 / AED 1 - 2

W D G Employment Services

Job Description Job Description We are looking for a determined and motivated Account Executive with excellent negotiation- and listening skills to join our Team. Your main responsibility will be to guide qualified leads from the business development team through the sales process, from running a demo to closing the deal. Overall your tasks will include: Running demos of Inchtone for prospects, while highlighting the value and matching it to their specific business needs. Drafting quotations, negotiating contract terms and handling objections. Engaging with High Profile prospects building and managing relationships. Keeping in touch with and nurturing prospects through various channels (call, email, meetings, demos) Navigating multiple sales processes in different stages at the same time while delivering excellent customer experience. Working closely together with and building the business development, customer success teams, establishing a good working relationship in order to ensure a smooth handover of prospects and customers. Desired Candidate Profile Qualifications 1 Year of sales experience in BPO/Recruitment/SaaS is an advantage but not significant. Bachelor degree or higher in a relevant field. You have great Communication-, listening- & negotiation skills, Positive attitude. Problem-solving attitude and persistence Excellent command of the English and Arabic Language, both spoken and written. Knowledge of any CRM application is a plus. Knowledge of Zoom and Microsoft Teams is a plus. You have Clean record, legitimate working rights in the specific country. Additional Information What we Offer: Working in a fun & international environment surrounded by dedicated colleagues The opportunity to make an impact from day one and grow within the company. The opportunity to build experience and career portfolio with innovative tech products and services from various industries. The opportunity to work closely together with our Group Director Business. A competitive salary plus commission and bonus structure on performance basis after six months, the initial six months will be probationary period and Commission Only basis. Should have own visa. Less

Job Description Job Description We are looking for a determined and motivated Account Executive with excellent negotiation- and listening skills to join our Team. Your main responsibility will be to guide qualified leads from the business development team through the sales process, from running a demo to closing the deal. Overall your tasks will i More..



W D G Employment Services

Job Description We are looking for applicants who will be responsible for coordinating sales teams to help us keep growing. Applicants will be working closely with the Sales & Leasing team to reach sales targets. Responsibilities: Listing and managing marketing/advertising activities campaign on sales portals like Propspace, Property Finder, Bayut and Dubizzle daily to generate sales leads. Coordinate with both In-house agents and brokers in generating sales leads. Effectively & professionally answering on dealing with enquiries of the agents and clients. Maintained up-to-date records at all the times to ensure properties are accurately advertised and accounted. Evaluate and monitor campaign performance on an ongoing basis by analysing key metrics and creating comprehensive reports. Conduct market research and identify trends. Desired Candidate Profile Qualifications Proven 3+ years’ experience in sales or sales coordinator Bachelor's degree or equivalent Proven work experience in the relevant industry (Real estate is a plus). Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal and collaboration skills Experience in CRM, Propspace A team player with high level of dedication Less

Job Description We are looking for applicants who will be responsible for coordinating sales teams to help us keep growing. Applicants will be working closely with the Sales & Leasing team to reach sales targets. Responsibilities: Listing and managing marketing/advertising activities campaign on sales portals like Propspace, Property Finder, More..


Crm Developer

3 - 4 years
AED 1 - 2
Fujairah UAE / 3 - 4 / AED 1 - 2

W D G Employment Services

Duties and Responsibilities Reporting to the Director of Research and Development, the duties and responsibilities of the CRM Solutions Developer include: Collaborate with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions. Develop and maintain a platform roadmap. Customize the system to meet the business needs of the company. Integrate existing systems and services into the CRM architecture. Assist with deployment and provisioning activities. Desired Skills & Experience Minimum Requirements 5+ years’ experience with software development, specifically around Microsoft Dynamics CRM College or University degree in Computer Science or a related discipline Core Competency Requirements Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM Demonstrated proficiency in installing and deploying CRM Organizations Demonstrated proficiency in customizing and creating CRM entities Demonstrated proficiency in understanding and implementing business workflows and processes Demonstrated proficiency in using the either the CRM SDK or plugin platforms. Demonstrated proficiency with Microsoft .NET 3.5+ development using C# Experience with source control management systems and continuous integration/deployment environments Internally motivated, able to work proficiently both independently and in a team environment Proven communication skills with both internal team members and external business stakeholders Strong initiative to find ways to improve solutions, systems, and processes Preferred Competency Requirements Experience with supporting Microsoft products (SQL Server, SharePoint, IIS, Lync) Microsoft Certified Technology Specialist (MCTS) for Microsoft Dynamics CRM 2011 Experience working on an agile development team Less

Duties and Responsibilities Reporting to the Director of Research and Development, the duties and responsibilities of the CRM Solutions Developer include: Collaborate with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions. Develop and maintain a platform roadmap. Cus More..



W D G Employment Services

Job Description We are looking for Senior Software Development Specialist (Power Platform Dev or Sitefinity Dev). Develop PowerApps applications (Canvas & Model-driven) Develop PowerApps components using PCF Utilize REST/GraphQL to connect to end points for external data Utilize Microsoft Graph API to connect Power Apps with Office 365 data in applications Create PowerApps Portals for enterprise MS Dynamics 365 CRM applications Create and manage Dynamics 365 CRM online solutions Create solution components; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions Customize Dynamics 365 CRM forms Design the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients Implement Dynamics CRM views and visualizations Create view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes Manage Dynamics CRM entities Manage entity ownership; manage entity properties; understand system and custom entities Configure field customizations Develop and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons Implement entity relationships Create relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows. Desired Candidate Profile Overall software development experience 10+ years. Expertise in developing applications using PowerApps, Canvas, Model driven app, Dataverse, Power Automate SQL, Forms, SharePoint online, Dynamics 365 CRM, Logic Apps, C#, ASP.Net, Web Services. Experience in developing stored procedures, triggers using SQL and T-SQL in relational databases such as MS SQL Server 2017/2012. Expertise in Design and Development of User Interfaces, User Controls and Custom Controls using ASP .Net and C#. Strong Knowledge of web security module, mitigating open web application security project. Strong knowledge of HTML5 development Experience with .Net Security features such as Authentication & Authorization, Forms-based Authentication, Authorizing Users, Roles and User Account Impersonation. Good Experience in database development in creating complex database Queries, Views, Stored Procedures, User Defined Functions. functional/technical specifications, designing, developing, testing, deploying the applications and providing production support. Good experience in implementing agile/scrum software development methodologies as well as SDLC. Less

Job Description We are looking for Senior Software Development Specialist (Power Platform Dev or Sitefinity Dev). Develop PowerApps applications (Canvas & Model-driven) Develop PowerApps components using PCF Utilize REST/GraphQL to connect to end points for external data Utilize Microsoft Graph API to connect Power Apps with Office 365 dat More..


Crm Administrator

8 - 14 years
AED 1 - 2
Fujairah UAE / 8 - 14 / AED 1 - 2

W D G Employment Services

Job Description The CRM Administrator willinterpretdataand turn it into information which will assist in improving the business for the Al Ghandi Auto Group.The Administrator willcollate information from various sources and interpret patterns and trends. Train employees to follow company standards and procedures when creating reports. The DA will report directly to the Customer Relations Manager. The analyst will work closely with the Team Leaders and Managers of CRM, Sales and Aftersales to identify areas of weakness where improvements can be instilled to create valuable customer experiences. The candidate should have the ability to work in a fast paced busy environment and possess a genuine passion for analysis and business development. General duties ◦ Use the available systems & hard-paper data to create relevant data as required by the Manager ◦ Ensure complete & thorough understanding of requirement prior to working on the data ◦ Performing rigorous analysis to assess quality of data prior to publishing ◦ Preparing reports based on analysis and assisting the Manager in presenting to the Management ◦ Developing and creating data layout like Dashboards, tables, charts, graphs and process flow diagrams ◦ Escalate to the Manager any potential delays in provision of scheduled reports & provide practical workarounds ◦ Identify, recommend & create tools/methods for automation of reports as & when possible ◦ Train staff on usage of reports tools in order to reduce dependencies & improve self-reliance ◦ Ensure compliance to User license/access compliance procedures as per company's policy ◦ Identify, remove & correct inaccurate/corrupted data from relevant systems after seeking relevant approvals ◦ Work closely with the department in identifying and resolving incorrect/inaccurate data capturing & reporting in order to avoid repetition ◦ Liaise/attend meetings with IT/other departments as & when required for completion of given tasks/objectives ◦ Recommend/provide feedback on new/enhancement of systems as & when required ◦ Competent with telephony systems ◦ Competent with Salesforce ◦ Develop & enhance CRM reports for Sales, AS & CRM operations ◦ Work with the IT department to integrate current system with other applications and functionality ◦ Play a hands-on role customizing and enhancing CRM applications, leveraging experience with built-in administration, reporting and developing tools. ◦ Occasionally be ready to support by assisting customers on calls Desired Candidate Profile Must have at least College Degree in Administration. Excel Certification or proven experience is a must Experience in e-commerce operations and automotive backgrounds is an advantage. Proactive with resolutions. Willingness to learn new skills. Ambitious and Motivated. Ability to work under pressure. Ability to work unaided. Experience: ◦ Minimum 8 years’ experience in administration is a must. ◦ Call Center background would be an added advantage Prerequisites (must possess all these): ◦ Excel Certification. ◦ Microsoft Office. ◦ Attention to Detail. ◦ Deadline-Oriented. ◦ Excellent communication skills. Less

Job Description The CRM Administrator willinterpretdataand turn it into information which will assist in improving the business for the Al Ghandi Auto Group.The Administrator willcollate information from various sources and interpret patterns and trends. Train employees to follow company standards and procedures when creating reports. The DA will More..



W D G Employment Services

Job Description: Job Summary: Developing robust architecture design and functionality Designing integration solutions for backend services and back office/ERP applications Identifying creative solutions to meet system/business requirements with and without the development of custom code Key Responsibilities: Developing robust architecture design and functionality Job Requirements: Essential Skills: As a Microsoft Dynamics CRM / XRM Architect, you will be part of a Cognizant team that is focused on the delivery and implementation of Microsoft CRM / XRM solutions for Cognizant's clients. You will spend a majority of your time consulting directly with our clients and developing line of business solutions. You will also have the opportunity to work with the latest Microsoft technologies and solutions in enterprise-level environments. You will architect, design, and implement high-quality CRM / XRM applications and platform solutions that include such activities as: Lead client meetings and/or facilitated strategy sessions Working with customers to analyze business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the CRM/XRM platform Developing high level project work plans, and managing budgets and scope of work Developing robust architecture design and functionality Designing integration solutions for backend services and back office/ERP applications Identifying creative solutions to meet system/business requirements with and without the development of custom code Developing data conversion and testing strategies Training client personnel on the usage and administration of Microsoft Dynamics CRM / XRM Microsoft Dynamics architecture, design, implementation and deployment experience in delivering enterprise level solution. Ability to develop software based on the description of business logic and based on the existing Application. Ability to work and produce required results without close supervision. Nice to Have Skills. Good oral and written communications skills. Good work ethic and self-starting attitude, and ability to work well among a team of professionals. Ability to work capably under stress and to juggle multiple tasks within tight deadlines. Experience on Agile development experience. Strong analytics and problem-solving skills, interpersonal and teamwork skills; Sensitive to working in a multicultural environment. Qualifications: Bachelor s/Master s degree CRM Architect Agiel Scrum Master #LI-CTSAPAC #LI-PD1 Employee Status : Full Time Employee Shift : Day Job Travel : No Less

Job Description: Job Summary: Developing robust architecture design and functionality Designing integration solutions for backend services and back office/ERP applications Identifying creative solutions to meet system/business requirements with and without the development of custom code Key Responsibilities: Developing robust architecture desig More..


Ms Dynamics 365 Crm

10 - 12 years
AED 1 - 2
Fujairah UAE / 10 - 12 / AED 1 - 2

W D G Employment Services

Job Description: Job Summary: Elicit detailed functional / business requirements from users and sponsors. Create and communicate detailed requirements, solution proposals, business process designs (BPD) and business system designs (BSD) that meet the business needs. Work on a large Dynamics CRM D365 project and transition into roles with increasing responsibility on the growing CRM team. Key Responsibilities: As a Microsoft Dynamics CRM Sr. Business Analyst, you will be part of a Cognizant team that is focused on the delivery and implementation of Microsoft CRM / XRM solutions for Cognizant's clients. You will spend a majority of your time consulting directly with our clients and developing line of business solutions Essential Skills: Elicit detailed functional / business requirements from users and sponsors. Create and communicate detailed requirements, solution proposals, business process designs (BPD) and business system designs (BSD) that meet the business needs. Work on a large Dynamics CRM D365 project and transition into roles with increasing responsibility on the growing CRM team. Work with developers to understand the designs and validate that the software solution will satisfy the business needs. Conduct functional testing of implemented applications, and provide the initial support of these applications when moved to production. Create and deliver documentation as necessary to ensure proper use of changed and newly implemented processes. Make software configuration changes to support business processes. Assist CRM Project Manager in status reporting and project milestone tracking. Assist in coordinating project activities and deliverables across other team members. Effectively plan and conduct transition activities of newly implemented functionality to appropriate teams Provide post-implementation support. Minimum of 10 years of experience in a Business Analyst role Direct experience with enterprise CRM applications Ability to document As Is processes and work with Business units to develop to Be processes work with Business teams to gather and understand detailed functional requirements work closely with IT teams to ensure CRM designs are aligned with Business objectives Assist in converting requirements into designs / configurations for CRM develop testing, review and implementation plans with the CRM project manager, Business groups, user groups Provide post-implementation support for implemented solutions Have worked on Agile Projects Have played Scrum Master role Bachelor s degree or equivalent experience Previous experience with CRM and ERP systems Good understanding of Marketing, Sales, and Customer Service processes Nice to have skill: Demonstrated organizational skills in terms of project management, meeting facilitation and definition of solutions with the business. Strong interpersonal communication skills (verbal and written), including the ability to articulate business solutions. Person must also have the ability to communicate with technical teams to develop and configure solutions. Strong competency in basic Microsoft office applications as well as Visio, Access, and MS Project, JIRA Qualification: Have played Scrum Master role Bachelor s degree or equivalent experience. #LI-CTSAPAC #LI-PD1 Employee Status : Full Time Employee Shift : Day Job Travel : No Less

Job Description: Job Summary: Elicit detailed functional / business requirements from users and sponsors. Create and communicate detailed requirements, solution proposals, business process designs (BPD) and business system designs (BSD) that meet the business needs. Work on a large Dynamics CRM D365 project and transition into roles with increas More..



W D G Employment Services

Job Description Your Responsibilities Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Qualifications Language Qualification English Language: fluent in reading, writing and speaking. Experience in one or more of these areas desirable Microsoft Dynamics CRM Experience or a Infrastructure focused background would be beneficial but not essential. In depth knowledge of other Microsoft stack technologies would be appropriate instead (such as SQL Server, IIS, ADFS, Exchange, Visual Studio). Ability to take Technical Leadership in one specific product or area of business processes. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Less

Job Description Your Responsibilities Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create More..