Customer Support Team Lead Jobs in Dubai

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Suppl...

Join Our Dynamic Team in Amazing Dubai! Discover New Opportunities & Bright Futures 1 Malay Positions Slogan:Bridging Cultures Building Futures. Job Description:We are seeking motivated and talented Malay-speaking professionals to join our vibrant team in Dubai. Enjoy a competitive salary range of...

Malaysian-Speaking FX Conversion Team Lead Location: Dubai UAE We are currently seeking an experienced and driven Team Lead for our Malaysian FX Conversion Desk at a well-established brokerage firm based in Dubai. If you have led a successful team in the past and are open to growing a high-perform...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

Role OverviewThe Bid Manager for Architecture plays a key role in securing strategic opportunities across our core architectural disciplines in the Middle East. Working closely with the TU Service Line Partner this role leads medium and large-scale bids from kick-off through to submission. The Bid M...

ResponsibilitiesEmployee administration: Update employee records in databases file HR documents online and assist with onboarding new hires. Data and reporting: Maintain HR files and help prepare reports or presentations. HR projects and events: Assist with planning and organizing employee engagemen...

About UsThe ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital data-driven tech company providing first-rate offers across renowned dining leisure entertainment and hotel brands worldwide. The EN...

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential Do you have the business savvy Data & AI background and sales skills necessary to help position AWS as the cloud provider of choice for customers Do you love building new strategic and data-driven b...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

About GMG:GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today GMGs investments span across four ke...

Join our dynamic culinary team as a Kitchen Intern in the heart of Dubai United Arab Emirates! Were seeking an enthusiastic and detailoriented individual to assist in various kitchen operations and learn from experienced chefs in a fastpaced professional environment.Assist in preparing meals accordi...

We are looking for a passionate and creative Junior Events Executive Intern to join our dynamic ITP Gaming team. The ideal candidate will have a foundational background in event planning coordination and execution.They should be comfortable working both independently and collaboratively in a fastpac...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

DescriptionJOB SUMMARYGreet and serve guests in accordance with Al Maha A Luxury Collection Desert Resort & Spa food and beverage standards. Display aggressive hospitality with both guests and co-workers. Take pride in all facets of service to include quality appearance and cleanliness of self and r...

DescriptionJOB SUMMARYTo perform all the secretarial needs for the accounting department under the direct supervision of the Complex Financial Accountant. Also helping the accounting employees with prior authorization from Complex Director of Finance.Candidate ProfileExperienceCollege graduateSkills...

EOE/AA/Disabled/VeteransWhat are we looking forSwitchboard Telephonists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitude and...

At Amazon we pioneer. Were looking for a Cross Border Marketing Specialist to join our team and help drive international growth. You will develop and execute marketing strategies across multiple regions analyze performance metrics and optimize campaigns to achieve business objectives.Key Job Respons...