Customer Support Representative Jobs in Dubai
Customer Support Representative Jobs in Dubai
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Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...
Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...
Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Senior Manager Customer Experience Business
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Infrastructure & Support Manager
Responsibilities: Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end-user satisfaction Provide leadership in planning and managing IT operations and production support, systems, and network operations Provide leadership, o More...
Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...
Training Specialist, Customer Connection
Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...
Customer Service Jobs – Training Specialist
Responsibilities: Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video) Use internal tools to create and maintain dashboards representing key customer issues/defects Work with our Learning and Development (L&D) to continuously improve train More...
Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...
Responsibilities: Diary management, setting up meetings and visits, ensuring relevant attendance and preparation Review incoming email / correspondence and where appropriate action independently Organize all travel arrangements, including the necessary approvals and assessments More...
Responsibilities: Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports.
General Operations Support
Responsibilities: Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to pro More...
Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency th More...
Responsibilities: Coordinate with procurement team for non-siemens material Follow Siemens processes and guidelines Support Sales Manager in day-to-day sales activities like preparation of techno-commercial offers, technical submittals etc. Interact with customers to gain firsthan More...
Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.
Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est More...
Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E More...
Customer Care and Sales Ensure adherence to the Hybrid Customer Care Department Standards of Excellence Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat) Identify ways to person More...
Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...
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