Customer Service Excellence Jobs in Sharjah

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders modifications and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customer More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Responding to customer inquiries and resolving issues in a timely and professional manner. Maintaining a high level of product knowledge to provide accurate information to customers. Handling customer complaints and escalating unresolved issues to the appropriate department. Proc More...

Always be dressed in a well-groomed presentable manner Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Maximize conversion rate Maintaining the stock level in dedicated sections as per the space a More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Purchasing and maintaining vehicles for deliveries. Deciding whether to lease or buy vehicles. Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a More...

Roles and responsibilities Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new co More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...