Customer Care Management Jobs in Dubai

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

responsibilities: . Manage systems lifecycle including regional pricing, product retirement, demand and inventory forecast. Be the ambassador of next generation systems to our customer base. . Meet annual revenue targets for portfolio and create plan for growth of portfolio . Suppo More...

i. Engage and support in pre-qualifying the contractors. ii. Issue Tenders and RFQs to the prequalified contractors through E-Procurement portal. iii. Schedule & execute site visits as a part of tender submissions. iv. Engage into techno-commercial assessment of the tenders along More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Ensure to maximize net room revenue contribution by detailed understanding of entire booking channels plus inventory management and rate therein. Perform steady evaluation of changing channel distribution models along with impact on consumer booking trends. Ensure to operationalize More...

Responsibilities: Assessing and identifying new opportunities for growth in current and prospective markets. Establishing the company’s goals and objectives. Recruiting and training new employees. Performing regular employee evaluations to determine areas of improvement. More...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the More...

Responsibilities: Meeting with clients, determining their needs and requirements, providing strategic advice, and managing their assets accordingly. Preparing risk analyses and financial, investment, and asset management reports. Creating, organizing, and managing client portfoli More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Develop the customer experience strategy for online and offline, aligning with the Corporate customer experience agenda and Senior Director of Marketing & Communication Driving the customer experience strategy in day-to-day MAF Lifestyle business operations. Delivering ownable e More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Responsibilities Coordinate with different IT Team to deliver projects on time with right quality Good understanding on latest web trends and technologies Analyse different web architecture and design patterns and suggest the solution. Understand web hosting architecture and sugge More...

Deliver regular updates to doctors, patients and their family members Begin treatment and monitor doses Respond to a medical emergency and alert the appropriate Doctors as needed Care for patient needs throughout their recovery in the ICU unit Complete all necessary paperwork be More...

Responsibilities: Implementing a system to ensure that accurate billing information is entered into the billing system. Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contr More...

Responsibilities: Maintain list of projects, which are given to IT strategic development partners in a timely manner and provide analysis of cost and effort of the same at agreed intervals. Maintain register of Service Improvement Requests (SIR) and ensure that information held is a More...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Ensure that all customer emails and social media complaints are followed up and resolved within 24 hours of being received Resolve all customer issues that cannot be solved by the agents. Escalation matrix is followed and updated Monitor and evaluate the overall support centre perf More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...