Contact Center Representative Jobs in Dubai

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the da More...

Customer Service and Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also More...

Product Strategy & Roadmap Support in developing and executing product strategies and roadmaps focused on improving contact center operations. Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience. Customer Experience More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Call Center RepresentativeA call center representative will handle inbound and/or outbound calls resolve customer inquiries and provide exceptional service. The role requires excellent communication skills problemsolving abilities and a commitment to meeting performance targetsCompany More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

As a Customer Happiness Center Representative you will be the first point of contact for customers handling inquiries concerns and feedback with a focus on providing an exceptional customer experience. You will represent the company in a friendly professional manner helping to resolve More...

About the job Job Title: Sr. Representative, People Solutions Center Job Description This is a position that suits naturally positive people who enjoy making others’ lives easier, and it will also appeal to those who enjoy problem solving. The People Solutions Centre Sr. Re More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Job Title: Call Center RepresentativeJob Summary: We are seeking a dedicated and customeroriented Call Center Representative to handle inbound and/or outbound calls resolve customer inquiries and provide exceptional service. The role requires excellent communication skills problemsolv More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

1. Establishing short- and medium-term operational goals and plans for the Training and Development Department, and aligning them with human resources management plans in accordance with Dubai Customs policies and procedures. 2. Contribute to improving training and development activi More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Role Summary:Were looking for a DC Supervisor to join the team and focus on growing our own DC tMart to manage the full operations DC Process by implementing our commercial & demand requirements.Qualifications : Whats On Your Plate Responsible for running the DC operations which More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Job Description At HD Supply, we understand that military service develops an appreciation for hard work, relentless focus, and trust between associates. These core principles influence how we do business, as we always seek to be the first choice for our customers, associates, suppli More...

Responds to incoming calls from patients,dental offices, or other stakeholders as per standard. Coordinates with dental staff by efficiently scheduling and rescheduling patient appointments using the dental practice's appointment management system, to identify available appoint More...

*Be part of a team:* We are dedicated to providing exceptional care and fostering a supportive, collaborative work environment. *Make a difference:* You'll play a vital role in shaping patient experiences and supporting their health journey. *Work-life balance:* Enjoy a genero More...