Contact Center Manager Jobs in Dubai

Job Purpose:We are seeking an experienced and strategic Operation Manager(CA qualified) to oversee ourcompanys ongoing operations and procedures. As a key member of the senior management team the Operation Manager will report directly to the Management and play a critical role in developing and impl...

a) Driver Operations & CoordinationOversee the full driver lifecycle: recruitment onboarding documentation (licensing insurance background checks) activation and offboarding.Design and implement driver engagement and retention programs (incentive schemes rewards feedback loops).Coordinate with drive...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role...

DescriptionAbout GluCare:GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology AI-driven care and a patient-centric approach.Job Summary:The Pharmacist at Glucare Integrated Diabetes Center will play a vital...

Permanent Position: Call Centre Executive Company Overview: Info Resume Edge is a leading provider of professional resume writing and career development services. Our team of experienced writers and career coaches work with individuals to help them achieve their career goals and stand out in the com...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

Super Bytes is seeking a highly motivated and experienced Call Center Manager to join our growing team in Dubai United Arab Emirates. This is a full-time position offering a competitive salary ranging from 4000 AED to 6000 AED. As Call Center Manager you will be responsible for overseeing the daily...

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensure...

Job Summary (List Format) NOC & Call Center Manager - Lead and manage both 24 7 Network Operations Center (NOC) and customer-facing Call Center operations. - Ensure continuous IT service uptime and high-quality end-user support. - Oversee infrastructure network and cloud monitoring as well as...

About ClearGridClearGrid is on a mission to revolutionize the debt resolution industry. Were using AI automation and real-time data to completely rethink how debt collection works unlocking better outcomes for institutions and individuals alike. Think of us as rebuilding the collections starting fro...

Job Title - Center Manager About the RoleWe are seeking an experienced and results-oriented Center Manager to oversee the day-to-day operations performance and growth of a healthcare center. This role is responsible for ensuring high-quality patient services operational efficiency regulatory compli...

We are looking for a Call Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance ensure KPIs are met and maintain a high standard of customer interaction and satisfaction.The id...

Job Title Section Manager Regional Customer Contact CenterDepartmentCustomer Excellence (CQ)FunctionSection Manager RCCCLegal EntityNMEFLocationDubai UAELevelEVP - 7Direct Manager DGM - Customer QualityManagers Manager DGM - Customer QualityFunctional Reporting GM Customer ExcellenceMission & Mai...

DescriptionLocation: Grove Mall Al Barsha 2 Dubai UAEJob Overview:GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate r...