Call Centre Assistant Jobs in UAE

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Job Responsibilities: • Engage with potential patients via phone calls, email, and other communication channels to convert leads into appointments or consultations. • Build strong and lasting relationships with potential and existing patients. Understand their needs, concerns, and pre More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

We are 10years old Digital marketing Agency with offices in JLT and looking to expand and help as many business owners and marketing managers to achieve their goals through Digital and Social media marketing, website design, SEO services. We are looking for highly ambitious and proac More...

Language: Fluent in Arabic and English (both spoken and written). Communication Skills: Excellent verbal communication skills, with the ability to engage customers and handle objections professionally. Sales Experience: Previous experience in sales or telemarketing is preferred. More...

Consistently offers professional engaging and friendly service.Maintain buildings performing minor and routine painting plumbing electrical wiring and other related maintenance activities.Inspect facilities and equipment for conformance with operational standards.Review job order to d More...

Develop implement coordinate and manage customized and syndicated usually survey and observationbased research services projects throughReceiving and understanding client briefDeveloping research design proposal and prepare budget/costBriefing and training field staffDesigning survey More...

Consistently offers professional engaging and friendly service.Maintain buildings performing minor and routine painting plumbing electrical wiring and other related maintenance activities.Inspect facilities and equipment for conformance with operational standards.Review job order to d More...

 To support guests particularly those involved in coordinating meetings and conferences in ensuring that all of their audiovisual and IT needs are met and that all their IT equipment works to their full satisfaction. To maintain a full and thorough knowledge of standard IT e More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

We are seeking a skilled and versatile General Technician to join our team. As a key member of our maintenance department you will be responsible for ensuring the smooth operation of various mechanical electrical and plumbing (MEP) systems throughout our facility.Inspect clean maintai More...

To maintain a full and working knowledge of housing hardware operating systems and supporting tools available in the market today.To ensure that monthly PPM in all the block assign by Housing Manager/Supervisor are executed in a timely manner.To be in charge of with the overall mainte More...

Job DescriptionHIRING FOR UAE NATIONALS ONLY.Accountabilities(The accountabilities listed below should only be an indicative sample they are not meant to be exhaustive) Develop conduct and deliver research reports and custom consulting projects in the telecom and tech domain. Work in More...