وظائف دعم العملاء في الامارات

• *KEY RESPONSIBILITIES**: - Picking up and dropping off documents - Assisting clients with solving accommodation/vehicle - Airport picks up and drops offs - Provide clients with general assistance - Build and maintain relationships with government officials and regulatory bodies. - المزيد...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring المزيد...

Qualifications: Remote Desktop Management Tools Experience in technical writing and documentation Analytical/problem solving skills Customer Service Excellent oral and written communication skills and advanced customer support skills Technical Assistance and user support MS المزيد...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring المزيد...

Responsibilities Handle client inquiries and provide timely and accurate responses Assist clients with technical issues and troubleshoot problems Collaborate with cross-functional teams to resolve client issues Maintain a high level of product knowledge to effectively assist المزيد...

12 Years Schooling Or Equivalent Experience 4+ yrs Knowledge/skills: - Training courses in communications, LAN networking, and customer support aspects from a recognized vendor or training institute - Experience in the computer and communication industry as a support engineer deali المزيد...

خبرة لا تقل عن سنتين في دعم العملاء أو خبرة كممثل خدمة عملاء مهارات قوية في التعامل مع الاتصال الهاتفي والاستماع النشط الإلمام بأنظمة وممارسات SAP (معرفة JED ميزة إضافية) التوجه نحو العملاء والقدرة على التكيف / الاستجابة لأنواع مختلفة من الشخصيات مهارات الاتصال والعرض ممتازة القدرة عل المزيد...

This is a full-time on-site role for a Customer Relations Officer cum front office located in Dubai. The Customer Relations Officer will be responsible for managing customer relations and ensuring customer satisfaction. This includes resolving customer support issues, maintaining co المزيد...

What You Won’t Be Doing Specializing in specific products. From L1 agents all the way to the top, our organization provides stellar service to every customer on every product. Deferring to gut feeling and managerial instinct. We are a knowledge-driven organization, and our المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: 1. Provide exceptional customer support through various channels including phone, email, and chat. 2. Troubleshoot technical issues and provide solutions to customers in a timely manner. 3. Document customer interactions and resolutions in the CRM system. 4. Collabor المزيد...

حول المرشح: درجة بكالوريوس العلوم في علوم الكمبيوتر أو نظم المعلومات أو خبرة عمل معادلة. خبرة في دعم البنية التحتية لتكنولوجيا المعلومات وإدارة الخادم في بيئة متوسطة الحجم (200 - 1000+ أنظمة خادم) خبرة في معدات الرصد والتقييم في مركز البيانات. أمثلة مثبتة على القيادة للتنقيب في تفاصيل المزيد...

Responsibilities: - Provide excellent customer support through various channels including phone, email, and chat. Troubleshoot and resolve technical issues related to our products and services. - Assist customers with account registration, billing inquiries, and product inquiries. - C المزيد...

Requirements: - 7 years of experience in a customer support or chat support role - Proven experience managing a team of chat support agents - Strong leadership skills and the ability to motivate and mentor team members - Excellent communication skills, both written and verbal - Comfor المزيد...

What will the role look like? You will: CSAT and NPS Take ownership of loyalty metrics across all noon touchpoints Monitor, analyze and identify operational gaps to report on CSAT and NPS metrics. Proactively identify CX metric trends (with a deep understanding of NPS framew المزيد...