Treatment Manager

Qualifications

• A diploma in Cosmetology, Beauty Therapy and/or Esthetician license is required
• At least 2 year’s supervisory and training experience in massage and spa therapies in a luxury hotel environment is strongly preferred
• Current First Aid and CPR certification is strongly preferred
• Proven ability to focus attention on guests needs, remaining calm and courteous at all times
• Proven strategies to coach teams in achieving key performance indicators
• Energetic with excellent interpersonal and communication skills
• Excellent organizational skills with ability to prioritize and multi-task
• Proven ability to work in a demanding fast paced environment
• Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment
• Strong work ethic, highly responsible, reliable and the ability to work extended hours including evenings, public holidays and weekends is required
  

Additional Information

Physical Aspects of Position (includes but are not limited to):

• Frequent standing and walking throughout shift
• Visual Effort: Medium
• Environmental Stress: Busy Atmosphere