Training Manager

Main Duties

• To conduct training needs analysis per year identifying all the training required for the Hotel.
• To develop a comprehensive training plan of all training activities for the year to be reviewed quarterly and recommendations made where necessary.
• To liaise with professional bodies, training institutions and consultants to source out and develop with the appropriate program.
• To assist all departments in preparing for Talent and Culture Management Operations Review including conducting a self-audit for the Training Department.
• To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.
• To plan the Hotel’s Training Budget.
• To assist the Director of Talent and Culture in the smooth and efficient running of the Talent and Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered.
• To manage and development the ambassadors, ensuring that they are developed to their maximum potential and efficiency and monitor their performance to Stay current with Training Philosophies and Methodologies.
• To manage an up-to-date Training Resources Centre fully-equipped with training facilities.
• To ensure the security of training facilities, equipment and materials.
• To assist the Executive Committee in identifying the training needs within each department.
• To advise the Director of Talent and Culture of any new support materials that would be beneficial to the Hotel.
• To respond to changes on the Talent and Culture Functions as dictated by the hotel.