System Administrator Tier IIKnowledge Management

Job Responsibilities:

• Maintain and manage the network server and systems infrastructure
• Manage and troubleshoot Windows Active Directory, Group Policy Objects (GPOs), and Domain Name System (DNS)
• Manage Microsoft operating systems Windows Server 2008 (R2) and Windows Server 2003
• Manage and troubleshoot messaging protocols and operations with Microsoft Exchange 2003 and Exchange 2010 products
• Manage Symantec backup exec and NetApp SNAP manager utilities
• Provide support in the deployment and configuration of network systems
• Analyze, troubleshoot, and configure network hardware and software
• Deploy vendor updates and security patches
• Perform systems performance diagnoses and scalability assessment activities
• Apply best practices and in compliance with security and DISA guidelines
• Compose and maintain network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports
• Utilize BMC Remedy IT Service Management (ITSM) suite and IT Business Management (ITBM) and related tools:
  • Asset Management and configuration management
  • Change management
  • Knowledge management
  • Assist in the tailoring and implementation of the Joint Enabling Capability Command's (JECC) Knowledge Management Plan (KMP) template to meet the supported commands’ mission objectives
  • Provide functions that support knowledge management, visualization, process mapping, the Joint Operational Planning Process, development, and implementation execution of KMP

Job Responsibilities:

• 6 years of operational experience
• Knowledge and familiarity with reviewing and deploying vendor updates for security patches
• Knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS)
• Knowledge with server performance tuning and monitoring tools
• Knowledge with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)).
• Network troubleshooting skills and knowledge of networks
• Technical documentation skills
• Must be a U.S. Citizen
• Must be able to successfully pass a pre-employment drug screen and a comprehensive background check
• US Secret Security Clearance
• Security + and Network+
• Microsoft Certified IT Professional (MCITP) or Microsoft Certified Systems Engineer (MCSE)