Store Manager

Communication & Reporting

Responsible for developing and maintaining an open, efficient and effective channel of communication with the store staff, AM and other departments in order to ensure that accurate information is passed on in a timely manner.

Provide regular and seasonal product feedback to the Buying & Merchandising team to ensure the store is correctly stocked in terms of volume and customer demand.

Responsible for ensuring that the store staff are kept fully informed and up-to-date on all information relevant to them.

Competitor and Product Knowledge

Maintaining up-to-date information and facilitate the AM about customer profile, competition within the mall/city, trends, quality based issues, etc. in order to ensure that pricing, buying and promotional activities are in line with the demands of the market, customer service is enhanced and staff profiles are suited to the brand/client profile.

Maintain up-to-date product knowledge for self and entire team.