Service Program Manager II

What We’re Looking For

• Bachelor's degree in Engineering or related field or equivalent work experience
• 8+ years’ work experience in Aviation Maintenance and/or Program Management.
• 2 years experience in Team Lead position or Supervisor position, including project and team management.
• 3 years of work experience in the aircraft industry is highly desired.
• In-flight Entertainment (IFE) experience is highly desired.
• Aircraft Maintenance License desirable.
• Valid A&P, EASA, CASA, GCAA, or appropriate licensing specific to the region.
• Must possess expert-level technical knowledge and skills for the resolution of complex technical and business matters.
• Excellent team leadership skills, utilizing specialized knowledge and skills.
• Generally free to determine work priorities based on general direction from your manager.
• Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts outside their own area of expertise. Determines methods and procedures on new assignments and coordinates the activities of other personnel.
• Proficient in the use of Windows operating system and MS Office suite of software applications (i.e. Excel, Word, and PowerPoint).
• Excellent project management skills. Advanced user of Microsoft Project is highly desirable.
• Excellent communication skills, highly presentable, and able to interact with multiple levels in the organization and customers.
• A Confident leader who excels at creating and leading successful outcome-oriented teams.
• Works well under pressure and must be comfortable working with people from diverse cultural and political backgrounds.
• Outgoing, self-motivated, well-organized, and detailed oriented.
• Creative problem solver and able to resolve conflicts and filter conflicting agendas to determine the path forward.
• Working knowledge of global civil aviation regulations and requirements.
• Ability to manage a 24/7 maintenance operation.