Laboratory Manager

Responsibilities:
• Manage, develop and motivate a team of Laboratory Superintendents and Technicians at 2 or more sites, including setting their PM objectives, monitoring their performance, giving professional advice where required and supporting them on difficult decisions.
• Laboratory Investigations and Quality Assurance
• Develop, implement and monitor changes to accepted short-term and long term laboratory goals, in accordance with company growth and changes in direction of the Emirates Medical Services Clinic. Act as a reference point on methods, legalities and implications when there are changes in policy involving laboratory tests for staff.
• Manage, and where required, conduct laboratory test investigations in an accurate, cost effective and timely manner, ensuring that all relevant international standards are met. Communicate, as appropriate, any significant laboratory findings with the attending physicians and refer clinical issues to the SVP Medical Services. Demonstrate initiative and knowledge by pre-empting doctors’ requests with suitable additional or alternative testing, when indicated.
• Review performance in all Laboratory Quality Assurance programs. Ensure all laboratory performance meets accepted QA standards. Liaise with personnel from accrediting bodies or providers of QA programs, on a regular basis to seek their input whenever quality issues cannot be resolved in-house. Advise the SVP-Medical Services of any deficiencies (either within the scope of laboratory services, or within clinic facilities as a whole) that may be detrimental to patient care. Identify, devise and implement remedial or corrective measures as appropriate. Ensure all such events are accurately documented and acknowledged (signature) by all participating parties.