Head Hostess - FIVE LUXE JBR
نُشرت في :
22-04-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
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أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2420528
- Greets Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.
- Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at all times.
- Showcases a Proactive Approach to addressing Guests' concerns and fulfilling their requests, Swiftly Resolving any issues to ensure exceptional Guest Satisfaction.
- Supervises Suitable Seating Arrangements to optimise Guest Flow, maintain Restaurant Capacity, and Minimise Wait Times, ensuring ‘FIVE-Star’ service.
- Manages Restaurant Reservations efficiently, employing the hotel's Reservation System, and guaranteeing Precise and Up-To-Date Information.
- Handles Substantial Group Reservations and Exceptional Events, seamlessly coordinating with the Events Team when necessary, in line with FIVE’s bespoke standards.
- Discerningly places Guests at the most appropriate tables, ensuring that Table Settings are arranged in accordance with FIVE’s Luxurious Standards.
- Supervises the Host/Hostess Team, offering crystal-clear Direction, expert Guidance, and unwavering Support, ensuring the delivery of an exquisite level of service.
- Identifies VIP Guests and provides them with Personalised Attention and our Boundary-Breaking services.
- Conducts regular Training Sessions to elevate the Team's knowledge of the Menu, Hotel Facilities, and FIVE’s outstanding Service Standards.
- Fosters open lines of communication with the Restaurant Manager and other Department Heads to ensure Seamless Coordination between departments.
- Engages in close collaboration with the Culinary Team and Waitstaff to manage Guest Expectations, accommodate Special Requests, and guarantee the Punctual Delivery of our delectable cuisine.
- Plays a key role in crafting memorable experiences for Special Occasions and Celebrations, celebrating life's most extraordinary moments with ‘FIVE-Styled’ Flair.
- Skillfully suggests Menu Items, Beverages, and Promotional Offers to enrich the guest experience and optimise revenue generation.
- Forges a strong partnership with the Marketing Team to promote Restaurant Events, Offers, and Loyalty Programmes, elevating the ‘Vibe at FIVE.’
- Ensures that the restaurant entrance, waiting area, and host/hostess stations are maintained with Meticulous Cleanliness and Impeccable Organisation.
- Keeps a watchful eye over the restaurant's Online Reviews and Guest Feedback Platforms, responding to guest reviews with professionalism and dedication.
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
طاقم الطائرة / مضيف جوي / مضيف / مضيفة طيران
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
