Guest Service Agent - Front Office

**Job Title: Guest Service Agent Front Office**

**Location:** Abu Dhabi UAE

**Company:** Prestigious Hotel Chain

**Salary:** Competitive negotiable based on experience

**Benefits:**

Free duty meals

Housing accommodation

Air tickets back home every 2 years

Health insurance

Additional perks and benefits

**Job Description:**

We are currently seeking a dedicated and customeroriented Guest Service Agent to join our Front Office team at one of Abu Dhabis leading hotel chains. As a Guest Service Agent you will be responsible for providing exceptional service to our guests from the moment they arrive until their departure.

**Responsibilities:**

Warmly greet guests upon arrival and assist with checkin/checkout procedures

Handle guest inquiries requests and concerns promptly and professionally

Provide information about hotel facilities services and local attractions

Process reservations cancellations and modifications accurately and efficiently

Maintain accurate records of guest accounts and payments

Coordinate with other hotel departments to ensure seamless guest experiences

Handle cash and credit card transactions in accordance with hotel policies

Uphold high standards of cleanliness and organization at the front desk area

**Requirements:**

Previous experience in a front office or guest service role preferably in the hospitality industry

Excellent communication and interpersonal skills

Strong problemsolving abilities and a proactive approach to guest service

Ability to multitask and prioritize tasks effectively in a fastpaced environment

Knowledge of hotel reservation systems and basic computer skills

Fluency in English is required; proficiency in Russian is a plus

Must be eligible to work in Abu Dhabi UAE

If you are passionate about delivering exceptional guest experiences and possess the above qualifications we invite you to join our team. We offer a competitive salary negotiable based on experience along with attractive benefits and opportunities for growth within the organization.

*Please submit your resume HERE. Only shortlisted candidates will be contacted for further consideration.*

Remote Work :

No