F&B Supervisor

Responsibilities:

• Accomplishes department objectives by supervising staff, organizing and monitoring work process.
• Provides quality service by enforcing quality and guest service standards.
• Checks preparations before and during the shift.
• Ensures the progress and delivery of tasks and makes sure quality standards are met in doing so.
• Maintains staff by selecting, orienting and training employees, developing personal growth opportunities.
• Promotes up and cross selling to the team members.
• Responds to guest complains and questions in a timely manner.
• Evaluates the staffing requirements per shift and also makes decisions when staffing requirements change during the shifts.
• Works together with other departments to supervise all tasks to be done in an efficient and timely manner.
• Keeps the supplies and stocks upto requirements, including advising the manager on the required materials.
• Controls expenses by gathering and scheduling expenditures, monitoring variances, implementing corrective actions.
• Works along in the shifts, knowledgeable about all products to answer the questions of both guests and staff.
• Works together with the entire F&B management on new ideas and improvements for the department.