Call Centre Management Officer

Job Requirements:

• Min. experience of 1-2 years in tele sales, customer service, or a related field, preferably in the healthcare industry.
• Excellent communication skills, both verbal and written, with a friendly and persuasive demeanor.
• Empathy and a genuine desire to assist patients in making well-informed decisions about their healthcare needs.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Adaptability to learn about medical procedures and services to engage with potential patients confidently.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• High level of integrity and adherence to ethical standards in dealing with patient information and inquiries.
• Fluent in English and Arabic