Application Technical Support ERP

Our client one of the world s leading sports resorts is looking for an Application Technical Support (ERP) to join their team based in Abu Dhabi UAE.

You will report directly to the IT Manager Application Technical Support is responsible for customizing and supporting companies business applications and web applications for the whole entities.

Duties & Responsibilities

• Providing L2 support services software for an organization s employees
  
• Technical Support for ERPDynamics 365 FO CRM POS systems
  
• Expertise in report development in ERP D365 system BI report development Power Platform data export and import
  
• Proficient in Mobile apps and web applications
  
• Technical experience in.NET ADO.Net X D365 workflow Visual Studio SQL Server Java Script
  
• Knowledge in managing Azure / AWS server
  
• Required to coordinate with vendor support implement and train internal users
  
• Providing firstlevel support to the users and managing ERP applications up and running
  
• Maintaining existing software hardware and upgrading
  
• Follow company policies and procedures demonstrate efficient teamwork and contribute to the success of the Resort
  
• To maintain the highest standard of conduct professionalism uniform appearance and hygiene
  
• To perform other duties that management may from time to time reasonably require
  

Requirements

• Bachelor s degree in Engineering (Information Technology Electronics & Communication Engineering Bachelor of Technology) BSC or equal degree
  
• Must have a minimum of 5 years of experience as Application Developer and Technical Support in the UAE
  
• Proficient in Microsoft Windows software including server office exchange and database maintenance and system security
  
• Experience in documenting processes and monitoring performance metrics
  
• Ability to determine IT needs and train endusers
  
• Ability to keep up with technical innovation and trends in IT support
  
• Highly organized and detailoriented
  
• Strong interpersonal and communication skills.
  

To view other vacancies we have please check our website () and follow us on our social media accounts LinkedIn / Facebook / Twitter / Instagram

Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl please do call our office ator drop us a message on our website .