Account Manager

rESPONSIBILITIES:

• Multi-country Payroll Outsource covering META
• Multi-country Single SaaS Platform
• Executive Search and Specialized Recruitment Services
• Manpower Outsourcing (EOR/PEO)
• HR Digital Transformation
• Psychometric Assessment, Gamified Learning, Coaching and Performance Management
• Influencing and networking with current and prospective Clients to build relationships at senior levels, and identify business needs to address.
• Manages Accounts/Clients/Channel Partners by providing Hypercare treatment and above and beyond solutions.
• Collaborates effectively with internal teams and external partners to build a product and service solution offering, resolve conflicts, and achieve client satisfaction.
• Assist new and existing clients during payroll implementation.
• Identifies gaps and develops strategies to overcome weaknesses and mitigate risks.
• Support the Sales Team in Gross Over Profit calculations.
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.