Account Manager

Responsibilities:
• Resolving staff issues together with relevant departments, including salary discrepancies, emergency leave, reallocation of staff to other contracts, accidents, etc.
• Ensuring invoices are prepared, delivered, and paid
• Planning mobilization of staff according to agreed timescales with the client
• Preparing a quarterly report with monthly operational data to support the review of the financial performance of the contracts in question
• Implicitly understanding the commercial aspects of the contract and managing the service delivery within the boundaries of the contract
• Managing the team structure and developing it as required to ensure the operations run smoothly and within budget
• Checking and signing off the monthly payroll
• Responsible for developing the business growth of the account
• Conducting site visits to view staff performance and help to motivate staff
• Investigating with the Divisional Manager should any expected gross profit on the contract is not met.