Agile Coach

Job Summary
Synechron is seeking an experienced Agile Coach with expertise in the telecom industry to lead and support our organizations agile transformation initiatives. The role involves guiding teams and stakeholders in adopting and practicing agile methodologies fostering a culture of continuous improvement and embedding agility into business operations. The successful candidate will enable teams to deliver value more effectively while aligning agile practices with organizational goals thereby supporting improved efficiency collaboration and innovation.

Software Requirements

• Required: JIRA Trello Microsoft Office Suite (Word Excel PowerPoint)

• Preferred: Confluence Miro Collaboration tools (MS Teams/Zoom)

• Experience Level: Proficient to advanced in project management and collaboration tools with the ability to tailor tools to team needs

Overall Responsibilities

• Facilitate the organizations adoption of agile principles and practices across teams and departments

• Coach and mentor Scrum Masters Product Owners and team members on agile methodologies such as Scrum Kanban and Lean

• Conduct workshops training sessions and one-on-one coaching to enhance agile maturity and skills

• Assess team performance and provide actionable feedback to improve agility and delivery outcomes

• Collaborate with stakeholders to align agile processes with organizational objectives and business priorities

• Support continuous improvement initiatives by identifying bottlenecks and implementing process optimizations

• Facilitate agile ceremonies retrospectives and planning sessions to foster collaboration and transparency

• Measure and report on agile adoption success and team performance progress to leadership

Technical Skills (By Category)

• Frameworks and Practices: Scrum Kanban Lean (Essential) Scaled Agile Framework (SAFe) LeSS (Preferred)

• Tools: JIRA Trello Confluence Miro (Preferred)

• Development Processes: Familiarity with software development lifecycle (SDLC) DevOps principles (Preferred)

• Industry Standards: Understanding of telecom industry standards and practices relating to IT and software delivery (Preferred)

• Programming Languages Databases Cloud Technologies: Not typically required for this role

Experience Requirements

• Minimum of 5 years of experience as an Agile Coach or in a similar agile facilitation/mentoring role

• Hands-on experience in coaching organizations within the telecom sector or related industries

• Proven track record in leading enterprise-wide agile transformations and improvements

• Experience working with cross-functional and distributed teams utilizing tools like JIRA and Trello

• Demonstrated ability to influence culture change and improve team performance through agile practices

Day-to-Day Activities

• Conduct agile assessments and maturity evaluations across teams and functions

• Facilitate workshops training sessions and coaching engagements to build agile expertise

• Support teams in adopting agile ceremonies artifacts and workflows

• Provide ongoing mentoring to Scrum Masters Product Owners and team members

• Track and report on agile adoption metrics team improvement and transformation progress

• Collaborate with management to identify barriers and implement solutions for agile process adoption

• Act as a change agent to foster a mindset of continuous improvement and adaptability within teams

Qualifications

• Bachelors degree in Business Administration Information Technology or related field (or equivalent professional experience)

• Certified Scrum Master (CSM) ICAgile Certified Professional - Agile Coaching (ICP-ACC) SAFe Program Consultant (SPC) or similar certifications preferred

• Commitment to ongoing professional development in agile practices and industry trends

Professional Competencies

• Strong critical thinking and problem-solving abilities to address challenges in transformation initiatives

• Proven leadership skills with the ability to motivate and influence teams and stakeholders

• Excellent communication skills with the ability to articulate ideas clearly to technical and non-technical audiences

• Ability to tailor coaching approaches based on team maturity levels and organizational culture

• Adaptability to evolving organizational contexts and technological landscapes

• Focus on outcomes fostering collaborative environments for continuous learning and improvement

• Strong organizational skills to manage multiple coaching engagements and initiatives effectively

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

Candidate Application Notice