SEAP Compliance Specialist (Software Asset Management)

Job Summary

Red Hat is looking for a Senior Compliance Specialist to join the Subscription Education and Awareness Program (SEAP) initiatives in the EMEA region with an initial focus on the MEA (Middle East and Africa) market.

What is SEAP SEAP is a team of highly specialised professionals in software asset management software licensing & compliance working directly with customers partners and sales teams to build awareness and enforce the Red Hat subscription model.

SEAP is more than audits is the Red Hat approach to compliance and it is part of the Customer Success organisation.

In this role you will be responsible to analyse your assigned territory and plan SEAP engagements along with the Sales Customer Success Channel and the Renewal team.

You will proactively work with the customers and the extended sales team to maximise commercial opportunities and ensure that Red Hat is fairly compensated for any past and future usage of its subscription services.

What you will do

• Identify and plan engagement opportunities in your territory and region.

• Evangelise Red Hats subscription model along with their contractual terms and conditions to customers and internal stakeholders.

• Positively impact sales revenue through the education and enforcement of Red Hats subscription model.

• Measure and reconcile with the support of our Solution Analysts the usage of Red Hats subscriptions against the customers entitlements.

• Review and approve complex deals with the Deal Desk team.

• Work directly with customers to resolve contractual concerns.

• Document and distribute best practices for subscription management and subscription optimization to regional sales teams

• Create and distribute regionally-specific marketing and messaging for the program

• Coordinate activities lead by 3rd party consulting services with a focus on recovered revenue.

What you will bring

• Extensive direct experience in software licensing and compliance SAM software sales and sourcing

• Experience in creating and analysing customer data reports

• Technology software or consulting selling experience

• Excellent commercial skills including managing programs and projects developing proposals and performing data analytics

• Strong negotiation and conflict resolution skills

• Fundamental understanding of Red Hats subscription business model and ability to describe in convincing fashion the value generated for customers in this model is a plus

• Ability to analyse contractual T&Cs and explain them in plain english to the stakeholders

• Ability to accurately forecast and track sales linked to SEAP efforts within the assigned territory

• Handling the pressure of Sales cycles ensuring fair compensation for Red Hat subscription services

• Fluency in English

• Fluency in Arabic or another language spoken in MEA is a plus

LI-AM4

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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