Service Advisor Luxury Classic Auto Studio
ملخص الوظيفة
Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. The Service Advisor will be the primary point of contact for customers providing exceptional support and coordination regarding vehicle maintenance and repairs. This role is ideal for individuals who are passionate about classic automobiles and possess excellent customer service skills.
Responsibilities
- Act as the first point of contact for customers greeting and assisting them with inquiries.
- Gather vehicle information and customer concerns to accurately assess needs.
- Provide detailed explanations of service offerings and recommend appropriate services.
- Create and manage service orders including documentation of all customer interactions.
- Coordinate with technicians to assess the condition of vehicles and recommend repairs.
- Follow up on service progress and update customers on vehicle status.
- Ensure a high level of customer satisfaction and resolve any issues or complaints.
- Maintain a clean and organized service area.
Requirements
- High school diploma or equivalent; degree in automotive technology or business is a plus.
- Minimum 2 years of experience as a service advisor in an automotive environment.
- Strong knowledge of automotive systems particularly in classic vehicles.
- Excellent communication and interpersonal skills.
- Proficient in using service management software and Microsoft Office.
- Strong organizational skills and attention to detail.
- Passion for classic cars and commitment to providing exceptional customer service.
- Fluent in English; knowledge of additional languages is an advantage.
Benefits
As per market standards.
Required Experience:
Unclear Seniority
المهارات المطلوبة
عن الشركة
Providing Apt Recruitment Solutions Experts who make sure that your recruitment needs are handled using only best practices Lead by professionals with a collective experience of over 3 decades in the recruitment segment, within various business verticals. Our company has evolved throu ... اعرض المزيد